
Key Account Management Team Lead – Animal Nutrition
dsm-firmenich
full-time
Posted on:
Location Type: Office
Location: Binh Duong • Vietnam
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Job Level
About the role
- Own full commercial and strategic responsibility for one of the company’s most critical key accounts;
- Develop and execute long-term account strategies aligned with client objectives and company goals;
- Manage complex, multi-stakeholder client environments and build and maintain strong, long-term relationships with senior client stakeholders
- Drive account growth through expansion, upsell, cross-sell, and new opportunity identification
- Lead, coach, and develop a team of Key Account Managers
- Set clear objectives, performance expectations, and development plans for team members
- Ensure consistent account management standards, best practices, and governance across all key accounts
- Foster collaboration, accountability, and high performance within the team
- Deliver revenue, margin, and growth targets across owned and managed key accounts
- Identify, develop, and close new business opportunities within existing clients
- Oversee forecasting, CRM pipeline management, and risk mitigation
- Ensure commercial discipline and value-based selling across the team
Requirements
- Master degree in animal nutrition, animal science, Veterinary science, Agribusiness or related field.
- Minimum 8 years’ experience in animal nutrition, animal health, animal production, farm management, feed additive in Vietnam.
- Proven experience leading, coaching, and developing a team of Key Account Managers or sales professionals
- Track record of building high-performing teams that consistently achieve or exceed commercial targets
- Sound technical and practical understanding of animal nutrition, feed formulation and animal health status across various species.
- Swine/Poultry Expertise will be preferred.
- Strong attention to detail and problem-solving skills along with marketing skills required to form strong customer relationships.
- A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
- Have a pro-active growth mindset, attitude and behaviour.
- Strong communication, feedback, and conflict-resolution skills
- Willingness to travel frequently across the country.
- Strong negotiation, planning, and presentation skills.
Benefits
- Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
- A chance to impact millions of consumers every day – sustainability embedded in all we do.
- A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
- Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
- A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
- A community where your voice matters – it is essential to serve our customers well.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
animal nutritionanimal scienceveterinary scienceagribusinessfeed formulationanimal healthfarm managementfeed additiveCRM pipeline managementvalue-based selling
Soft Skills
leadershipcoachingteam developmentattention to detailproblem-solvingcustomer relationship managementcollaborationcommunicationnegotiationpresentation
Certifications
Master's degree