dsm-firmenich

Key Account Management Team Lead – Animal Nutrition

dsm-firmenich

full-time

Posted on:

Location Type: Office

Location: Binh DuongVietnam

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About the role

  • Own full commercial and strategic responsibility for one of the company’s most critical key accounts;
  • Develop and execute long-term account strategies aligned with client objectives and company goals;
  • Manage complex, multi-stakeholder client environments and build and maintain strong, long-term relationships with senior client stakeholders
  • Drive account growth through expansion, upsell, cross-sell, and new opportunity identification
  • Lead, coach, and develop a team of Key Account Managers
  • Set clear objectives, performance expectations, and development plans for team members
  • Ensure consistent account management standards, best practices, and governance across all key accounts
  • Foster collaboration, accountability, and high performance within the team
  • Deliver revenue, margin, and growth targets across owned and managed key accounts
  • Identify, develop, and close new business opportunities within existing clients
  • Oversee forecasting, CRM pipeline management, and risk mitigation
  • Ensure commercial discipline and value-based selling across the team

Requirements

  • Master degree in animal nutrition, animal science, Veterinary science, Agribusiness or related field.
  • Minimum 8 years’ experience in animal nutrition, animal health, animal production, farm management, feed additive in Vietnam.
  • Proven experience leading, coaching, and developing a team of Key Account Managers or sales professionals
  • Track record of building high-performing teams that consistently achieve or exceed commercial targets
  • Sound technical and practical understanding of animal nutrition, feed formulation and animal health status across various species.
  • Swine/Poultry Expertise will be preferred.
  • Strong attention to detail and problem-solving skills along with marketing skills required to form strong customer relationships.
  • A self-driven individual that is goal-focused, whilst able to collaborate in a team and enjoys face-to-face customer interaction.
  • Have a pro-active growth mindset, attitude and behaviour.
  • Strong communication, feedback, and conflict-resolution skills
  • Willingness to travel frequently across the country.
  • Strong negotiation, planning, and presentation skills.
Benefits
  • Unique career paths across animal, nutrition and health – explore what drives you and get the support to make it happen.
  • A chance to impact millions of consumers every day – sustainability embedded in all we do.
  • A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.
  • Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.
  • A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.
  • A community where your voice matters – it is essential to serve our customers well.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
animal nutritionanimal scienceveterinary scienceagribusinessfeed formulationanimal healthfarm managementfeed additiveCRM pipeline managementvalue-based selling
Soft Skills
leadershipcoachingteam developmentattention to detailproblem-solvingcustomer relationship managementcollaborationcommunicationnegotiationpresentation
Certifications
Master's degree