Sales Account Coordinator
dsm-firmenich
full-time
Posted on:
Location Type: Hybrid
Location: Istanbul • Turkey
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About the role
- Support sales executives to manage their accounts by entering data into systems, both externally (with clients) and internally.
- Support projects administration, account management activities (such as customer data and products life cycle) and routine inquiries from clients.
- Handle customer projects: enter and follow up in project management tool according to established rules, coordinate activities with other functions involved, including sampling for clients and for consumer tests.
- Create and maintain new product introductions and discontinuation information.
- Manage all commercial data (MDM requests, CMIRs, prices and price conditions, M&L notices, product portfolio, products submitted etc.).
- Prepare and organize client meetings and submissions, take care of day-to-day client requests; collaborate with Customer Care to ensure client satisfaction.
- File and maintain all commercial documents, including contracts and agreements and perform general administrative tasks.
Requirements
- Bachelor’s degree in business administration or equivalent.
- Experience as commercial assistant/sales support in a multinational company.
- Great communication skills, collaborative and able to work with multiple teams / stakeholders.
- Excellent analytic skills, attention to details and good understanding of the business.
- Very good command (written & verbal) of English and Russian language (nice to have).
Benefits
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose.
- A space to grow by encouraging and supporting curiosity and an open mindset.
- A culture that prioritizes safety and well-being, both physically and mentally.
- A flexible work environment that empowers people to take accountability for their work and own the outcome.
- A firm belief that working together with our customers is the key to achieving great things.
- An eagerness to be one team and learn from each other to bring progress to life and create a better future.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entryproject managementcustomer data managementproduct life cycle managementcommercial data managementanalytical skillsattention to detail
Soft skills
communication skillscollaborationteamworkclient satisfactionorganizational skills
Certifications
Bachelor’s degree in business administration