dscout

Senior Director, Solutions Consulting

dscout

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Senior

About the role

  • Define and communicate the vision for Solutions Consulting, aligning team goals with overall sales and company objectives.
  • Ensure the function is a trusted, strategic lever in the sales cycle.
  • Recruit, develop, and retain top Solutions Consulting talent.
  • Establish clear career paths, mentoring frameworks, and a culture of coaching and excellence.
  • Standardize processes, playbooks, and metrics to ensure consistency, quality, and scalability across all client engagements.
  • Ensure our Solutions Consultants deliver high-impact demos, proof-of-concepts, and evaluations that resonate with enterprise buyers and secure the “tech win.”
  • Work in lockstep with Sales leadership and Account Directors on deal strategy, forecast accuracy, and pipeline acceleration.
  • Provide executive-level pre-sales consultation on strategic accounts.
  • Collaborate with Marketing to shape pre-sales collateral and thought leadership, and with Product to bring structured, actionable customer feedback into roadmap discussions.
  • Define KPIs for Solutions Consulting (e.g., demo-to-close ratios, evaluation success rates) and regularly share insights with the Sales and executive leadership team.
  • Stay ahead of industry trends, competitive moves, and client needs.
  • Ensure the team is continuously updated and prepared to differentiate Dscout in the market.

Requirements

  • 7+ years of experience in Solutions Consulting, Solutions Engineering, or related pre-sales roles within SaaS, with at least 5+ years in a senior leadership position.
  • Proven track record of scaling and managing large, geographically distributed pre-sales teams.
  • Deep knowledge of design research, UX research, or human-centered research domains.
  • Strong executive presence with excellent communication and presentation skills, comfortable influencing at the C-suite level.
  • Demonstrated ability to define strategy while driving operational execution.
  • Experience building cross-functional partnerships that influence company growth and product direction.
  • BA/BS in business, anthropology, sociology, market research, design research, HCI, or equivalent experience.
Benefits
  • A strong and competitive compensation package with a built-in bonus and equity program.
  • An incredible and progressive benefits package (for both you and your dependents) to support work/life balance, including flexible PTO, 16 company holidays, 12 weeks of paid parental leave, 401k match, and much more.
  • An education stipend to support your growth & development and a remote work stipend.
  • A company that is open and transparent with our team. You will know what is happening and why it matters.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Solutions ConsultingSolutions Engineeringpre-sales consultationdesign researchUX researchhuman-centered researchKPI definitiondemo-to-close ratiosevaluation success ratessales strategy
Soft skills
executive presencecommunication skillspresentation skillsinfluencing skillsmentoringcoachingcollaborationstrategic thinkingoperational executionteam development
Certifications
BABS
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