Account Manager
DS Smith
full-time
Posted on:
Location Type: Hybrid
Location: Birmingham • United Kingdom
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About the role
- Lead, develop, win and maintain business with customer accounts, achieving Sales KPI’s & Account Plan targets
- Implement the account management strategy and influence the overall strategic direction of account(s)
- Manage the account plan, monitor progress against the agreed targets and objectives
- Drive customer retention and be responsible for customer satisfaction, loyalty and delivering a customer experience better than competitors
- Work with innovation teams to identify ways to support customers
Requirements
- Proven success, knowledge, and experience managing large accounts in an Account Management role within Hi Performance/Industrial
- A Full driving license
- A strong ability to work independently & remotely with travel as needed
- Strong business acumen and negotiation skills
- Proven success, knowledge, and experience of analysing and initiating actions based on financial insights and understanding
- Ability to build strong working relationships with colleagues, clients, and stakeholders
Benefits
- Competitive salary
- Company Car
- Sales bonus scheme
- 25 days holiday plus bank holidays
- Pension scheme, life assurance and income protection
- Sharesave scheme
- Employee Assistance Programme
- Employee Discounts
- Cycle to work scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
business acumennegotiation skillscustomer retentioncustomer satisfactionrelationship buildingindependent workremote work
Certifications
Full driving license