Dropout Companies

Operations Manager

Dropout Companies

full-time

Posted on:

Location Type: Remote

Location: Tennessee • United States

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About the role

  • Own day-to-day relationships with our co-manufacturers (including KFF) across Jams, Bronco, and any future brands we bring to market.
  • Manage production schedules, lead times, and capacity planning to ensure on-time delivery and in-stock positions across retail accounts.
  • Identify and resolve supply chain bottlenecks before they become customer-facing problems.
  • Partner with our head of operations to negotiate terms, improve cost structures, and hold co-mans accountable to quality and timeline commitments.
  • Maintain visibility into raw material sourcing, finished goods inventory, and inbound/outbound freight flows.
  • Support the end-to-end commercialization process for new SKUs, from formula sign-off and packaging spec through first production run and retail-ready delivery.
  • Own the project timelines for product launches across the portfolio, coordinating cross-functionally with R&D, marketing, sales, and operations to hit key milestones.
  • Track innovation projects against gate criteria and surface risks early so leadership can make informed go/no-go decisions.
  • Build and maintain launch trackers, production specs, and item setup documentation across all new products.
  • Serve as the connective tissue across internal teams, ensuring that every function (sales, marketing, supply chain, finance) is aligned on priorities, timelines, and open items.
  • Build and maintain operational playbooks, project trackers, and reporting cadences that give leadership a real-time view of what’s in flight and what’s at risk.
  • Own the weekly ops rhythm: standups, status updates, issue escalation, and follow-through.
  • Identify process gaps and build the systems to close them—whether that means a new tracker, a better SOP, or a cleaner handoff between teams.
  • Support cross-functional planning for key retail milestones including resets, promotions, new item launches, and distributor onboarding.

Requirements

  • 2–5 years of experience in operations, supply chain, or project management, ideally within CPG, food & beverage, or a high-growth consumer brand.
  • Direct experience working with co-manufacturers or third-party production partners.
  • Proven ability to manage complex, multi-stakeholder projects from kickoff through delivery.
  • Strong working knowledge of retail distribution dynamics: distributor relationships, PO management, compliance requirements, and deduction resolution.
  • Experience supporting new product launches from commercialization through first ship.
  • Exceptional organization and project management skills. You’ve managed trackers, timelines, and cross-functional workstreams at scale.
  • Comfort working remotely and managing asynchronously across a distributed team.
  • Proficiency in tools like Google Workspace, Excel/Sheets, and project management platforms.
Benefits
  • Private Health Insurance
  • Paid Time Off
  • Work From Home
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementsupply chain managementproject managementproduction schedulingcapacity planninginventory managementcommercialization processrisk managementprocess improvementPO management
Soft Skills
organizational skillscommunication skillscross-functional collaborationproblem-solvingnegotiation skillsleadershipadaptabilitytime managementattention to detailasynchronous management