Dropout Companies

Operations

• Own day-to-day relationships with our co-manufacturers (including KFF) across Jams, Bronco, and any future brands we bring to market.
• Manage production schedules, lead times, and capacity planning to ensure on-time delivery and in-stock positions across retail accounts.
• Identify and resolve supply chain bottlenecks before they become customer-facing problems.
• Partner with our head of operations to negotiate terms, improve cost structures, and hold co-mans accountable to quality and timeline commitments.
• Maintain visibility into raw material sourcing, finished goods inventory, and inbound/outbound freight flows.
• Support the end-to-end commercialization process for new SKUs, from formula sign-off and packaging spec through first production run and retail-ready delivery.
• Own the project timelines for product launches across the portfolio, coordinating cross-functionally with R&D, marketing, sales, and operations to hit key milestones.
• Track innovation projects against gate criteria and surface risks early so leadership can make informed go/no-go decisions.
• Build and maintain launch trackers, production specs, and item setup documentation across all new products.
• Serve as the connective tissue across internal teams, ensuring that every function (sales, marketing, supply chain, finance) is aligned on priorities, timelines, and open items.
• Build and maintain operational playbooks, project trackers, and reporting cadences that give leadership a real-time view of what’s in flight and what’s at risk.
• Own the weekly ops rhythm: standups, status updates, issue escalation, and follow-through.
• Identify process gaps and build the systems to close them—whether that means a new tracker, a better SOP, or a cleaner handoff between teams.
• Support cross-functional planning for key retail milestones including resets, promotions, new item launches, and distributor onboarding.

Operations Manager