Dropbox

People Operations

• Lead and develop a high-performing global team
• Establish operating models, SLAs, and metrics to improve quality and efficiency
• Own contingent workforce strategy and management and make key decisions as it relates to the business
• Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
• Guide People Operations workstreams for company-wide initiatives (e.g., M&A)
• Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO
• Influence decisions and ensure execution; act as a trusted advisor on People Operations
• Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
• Oversee global mobility and immigration programs
• Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
• Own service delivery strategy and continue to modernize our support model in partnership with technology teams
• Simplify and standardize employee-facing processes and knowledge management
• Expand support through automation, self-service, and AI
• Leverage data to identify friction, measure performance, and improve outcomes
• Advance adoption of AI and emerging technologies to enhance the employee experience
• Own the global HR Compliance program (policies, controls, risk, governance)
• Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
• Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
• Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
• Track regulatory changes and adapt programs proactively

Director, People Operations

• Lead and develop a high-performing global team
• Establish operating models, SLAs, and metrics to improve quality and efficiency
• Own contingent workforce strategy and management and make key decisions as it relates to the business
• Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
• Guide People Operations workstreams for company-wide initiatives
• Drive strategic priorities in partnership with various teams (Finance, Audit, Legal, etc.)
• Influence decisions and ensure execution; act as a trusted advisor on People Operations
• Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
• Oversee global mobility and immigration programs
• Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
• Own service delivery strategy and continue to modernize our support model in partnership with technology teams
• Simplify and standardize employee-facing processes and knowledge management
• Expand support through automation, self-service, and AI
• Leverage data to identify friction, measure performance, and improve outcomes
• Own the global HR Compliance program (policies, controls, risk, governance)
• Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
• Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
• Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
• Track regulatory changes and adapt programs proactively

Product Manager

• Lead, mentor, and develop a team of Product Managers, helping them grow in product craft, strategic thinking, execution, and cross-functional leadership.
• Define and evangelize the long-term product vision, strategy, and roadmap for Dropbox Sign. Balance investments across platform scalability, workflow automation, customer experience improvements, and new growth opportunities.
• Build a strong product culture grounded in customer empathy, data-informed decision making, accountability, and collaboration.
• Partner closely with Engineering, Design, Legal, Security, and cross-functional leaders to drive alignment, prioritize investments, and ensure high-quality execution across multiple product initiatives.
• Become an expert in our customers by leveraging research, analytics, market insights, and direct feedback to deeply understand the needs of businesses and individuals managing critical agreement workflows.
• Drive complex, multi-quarter initiatives across teams and functions, from strategy and planning through execution, launch, and iteration.
• Drive business impact by identifying key opportunities, defining success metrics, evaluating tradeoffs, and ensuring teams deliver measurable outcomes aligned to company goals.
• Establish operational rigor across the product organization, including roadmap planning, stakeholder communication, prioritization frameworks, and team processes.
• Communicate clearly and effectively with executives and cross-functional stakeholders, articulating strategy, tradeoffs, risks, and business impact.

Senior Group Product Manager

Analyst

• Lead advanced configuration, optimization, testing, troubleshooting, and maintenance across Workday Core HCM and multiple functional areas including Talent & Performance, Compensation, Benefits, Reporting, Security, Learning, and Talent Optimization.
• Serve as a techno-functional SME designing scalable, compliant, and employee-centric Workday solutions that improve operational efficiency and user experience.
• Architect and maintain Workday security frameworks, governance models, and SOX-compliant controls in partnership with IT, Security, and Compliance teams.
• Design and maintain complex business processes, calculated fields, reports, dashboards, hubs, analytics solutions, matrix/composite reports, and EIBs to support data-driven decision making and operational visibility.
• Enhance talent optimization capabilities through Workday Skills Cloud, Career Hub, and Talent & Performance functionality to support internal mobility, skills visibility, and employee growth.
• Leverage emerging Workday AI and automation capabilities to improve self-service, decision support, operational efficiency, and scalable employee experiences.
• Continuously improve the Workday user experience by simplifying workflows, reducing friction, and modernizing system architecture and processes.
• Establish configuration standards, testing strategies, documentation practices, and operational best practices that improve system scalability, maintainability, and reliability.
• Evaluate and improve People processes with a focus on automation, scalability, workflow efficiency, and employee experience.
• Challenge legacy approaches and identify opportunities to simplify operations and modernize workflows.
• Apply product management and design thinking principles including roadmap planning, user journey mapping, prioritization, rapid prototyping, and iterative improvement.
• Partner cross-functionally to translate business needs into scalable technical solutions and provide consultative guidance on Workday capabilities, process design, and People Technology strategy.
• Operate as a strategic thought partner by balancing immediate business needs with long-term system health, scalability, and operational efficiency.
• Drive data-informed decision making through advanced reporting, dashboards, workforce analytics, and actionable insights.
• Stay current on evolving Workday capabilities, HR technology trends, AI-enabled workflows, and industry best practices.
• Support end-to-end project delivery including planning, testing, deployment, change management, adoption, and post-launch optimization.
• Foster collaboration, knowledge sharing, and operational excellence across the People Technology organization.

Senior Workday Analyst

Solutions Engineer

• Design, build, and maintain real-time integrations using Boomi/Workato, ensuring seamless data exchange and synchronization across platforms in line with best practices.
• Develop and support integration flows, including managing and deploying APIs, leveraging iPaaS features, and integrating with enterprise systems such as Oracle Fusion, Salesforce, Workday, ServiceNow, and other SaaS applications.
• Leverage common integration frameworks such as message queuing, caching, API management, and complex data mapping to enable scalable and reliable integrations.
• Utilize scripting languages and APIs (JavaScript, Groovy, REST, SOAP) while working with diverse data formats including XML, JSON, and CSV.
• Handle advanced integration scenarios involving SOAP, REST, XML, XSLT, WSDL, XSD, and JSON technologies to support complex business use cases.
• Implement secure authentication and encryption mechanisms (OAuth, SAML, PGP encryption/decryption) to protect data and ensure secure communication between systems.
• Maintain strong focus on data security and retention while continuously evaluating opportunities to improve integration performance, automation, and reliability.

Systems Automation & Integration Engineer

Systems Automation Engineer – Integration

• Own the end-to-end Team Foundations product strategy, with multi-team identity as the primary pillar and password-sharing monetization and monthly licensing as adjacent growth levers.
• Define how Dropbox should support complex external collaboration and multi-team workflows where work crosses company lines, involves contractors or clients, or requires one person to participate in multiple teams or products.
• Turn technically complex identity, access, licensing, and account-model work into intuitive Core product flows for joining teams, switching contexts, managing access, adding collaborators, and understanding what changes when someone becomes a team member.
• Design and ship foundational Core product experiences such as multi-team join/create flows, account and team switching, admin and member lifecycle paths, external collaborator upgrade paths, monthly license management, and progressive interventions for likely password-sharing accounts.
• Partner deeply with engineering on authentication, RBAC, multi-tenancy, account/session state, permissions, billing, and data-model tradeoffs while staying accountable for customer clarity, product quality, and business impact.
• Act as the connective tissue across Product, Engineering, Design, Research, Data Science, Growth, Identity/Auth Platform, Commerce/Billing, Sharing, Dash, Desktop, Mobile, PMM, Legal, Support, and Finance so the full system ships coherently rather than as disconnected surfaces.
• Define and track the metrics that matter, represent the full workstream to senior leaders, and drive cross-functional execution across Product, Engineering, Design, Research, Data Science, Growth, Identity/Auth, Commerce/Billing, Sharing, Dash, Desktop, Mobile, PMM, Legal, Support, and Finance.

Staff Product Manager

Growth Marketing

• Drive the strategic vision and financial accountability for Dropbox’s PLG marketing revenue, maximizing customer lifetime value while managing efficient customer acquisition costs.
• Oversee global paid media budgets across performance and brand channels. Deliver aligned Statements of Work to support Brand and Field Marketing while relentlessly optimizing self-serve user acquisition.
• Own the global lifecycle marketing strategy (email, in-product, push) to accelerate user activation, habit formation, premium upgrades, and long-term retention.
• Lead SEO/GEO (Generative Engine Optimization) and Web properties to drive high-quality organic traffic, continuous conversion rate optimization (CRO), and deep user engagement.
• Partner deeply with Product, Engineering, and Data Analytics to build seamless growth loops. Collaborate directly with the Field Marketing and Sales organizations to define Product Qualified Lead (PQL) criteria, ensuring high-potential self-serve accounts are efficiently surfaced for enterprise ABM targeting and sales outbound execution.
• Establish a rigorous culture of experimentation (A/B testing, incrementality testing) and leverage advanced analytics to continuously optimize the customer journey and campaign ROI.
• Lead, mentor, and scale a world-class, diverse team of digital marketers, fostering a culture of excellence, psychological safety, and continuous learning.

Director, People Operations

Director, People Operations

Senior Group Product Manager

Senior Workday Analyst

Systems Automation & Integration Engineer

Systems Automation Engineer – Integration

Staff Product Manager

Senior Director – Product-Led Growth Marketing