Dropbox

Content Marketing Manager

• Craft high-quality content that appears inside our product, including error and success messages, education, upsells, and more
• Translate complex concepts into friendly, easy-to-understand experiences
• Align your work to business goals, user needs, and our style guides, with guidance from your mentor and partners
• Develop and explain a rationale for your content recommendations
• Present your work to others for feedback, including content designers and cross-functional partners
• Give thoughtful feedback on projects presented in workshops and critiques
• Draft and iterate on content based on feedback from partners and research participants

Content Design Intern

• Support global VAT compliance, including data preparation, review support as needed.
• Assist with VAT-related projects, including new business initiatives, system implementations, process improvements, and jurisdictional expansions.
• Stay abreast of changes in VAT/GST laws and regulations globally, assess their impact on the company, and recommend necessary actions.
• Respond to VAT technical questions from internal stakeholders, partnering with teams and external advisors as needed.
• Support VAT reconciliations, variance analysis, and data validations to ensure accuracy and completeness.
• Support VAT audits and inquiries, including data gathering and issue tracking.
• Work closely with Finance, Accounting, and Systems teams to ensure VAT logic, tax determination, and reporting are correctly reflected in systems.
• Help identify opportunities for automation, process improvement, and enhanced controls within VAT compliance and reporting workflows.
• Maintain documentation for VAT processes, controls, and system logic.

Senior Tax Analyst – Indirect Tax

Engineer

• Support the execution and rollout of AI-driven enablement initiatives across Customer Experience (CX) support workflows, working under the guidance of enablement engineers and AI Program Manager.
• Assist in designing, testing, and deploying AI-powered workflows, such as:
• Monitor and troubleshoot issues related to CX tools and AI integrations, helping ensure system reliability, performance, and scalability.
• Analyze support and operational data to identify opportunities for AI-driven automation and workflow improvements.
• Collaborate with cross-functional partners across CX, Customer Experience & Success (CXS) Tech, and Go-to-Market (GTM) Platforms teams to ensure AI solutions align with real customer support needs and operational constraints.
• Develop and deploy automation scripts, configurations, or integrations to support AI enablement efforts.

Support Enablement Engineer Intern, Summer 2026

• Support the execution and rollout of AI-driven enablement initiatives across Customer Experience support workflows, working under the guidance of enablement engineers and AI Program Manager.
• Assist in designing, testing, and deploying AI-powered workflows.
• Monitor and troubleshoot issues related to CX tools and AI integrations, helping ensure system reliability, performance, and scalability.
• Analyze support and operational data to identify opportunities for AI-driven automation and workflow improvements.
• Collaborate with cross-functional partners across CX, Customer Experience & Success Tech, and Go-to-Market Platforms teams to ensure AI solutions align with real customer support needs and operational constraints.
• Develop and deploy automation scripts, configurations, or integrations to support AI enablement efforts.

DevOps Engineer

• Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
• Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
• Build, implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
• Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
• Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
• Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
• Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages
• On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Site Reliability Engineer

• Ensure the reliability, scalability, and performance of Dropbox's infrastructure and services
• Collaborate with cross-functional teams to develop and maintain best practices for monitoring, logging, and incident response
• Build, Implement and maintain automations & infrastructure-as-code tooling, specifically Terraform, Ansible, and Github Actions as well as custom code platforms
• Utilize container orchestration platforms, such as Kubernetes, Amazon ECS and Red Hat Openshift, to manage containers at scale
• Manage and optimize monitoring and logging pipelines using tools like Datadog and Cribl LogStream
• Drive improvement projects related to service health and visibility for our stakeholders, ranging from developers to business service owners to C-level
• Develop and maintain custom tooling and automation scripts in Bash, Python and other scripting languages

Network Engineer

• Monitor, troubleshoot, and optimize networks using Datadog, Kentik NetFlow, and synthetic testing.
• Support datacenter and studio office network deployments, upgrades, and retrofits.
• Assist in day-to-day CorpNet operations including stand-ups and vendor calls.
• Contribute to Aruba Cloud wireless migrations and ongoing management.
• Support AWS, GCP, Azure, and OCI networking initiatives including VPC design, routing, and security optimization.
• Assist with Zscaler ZIA/ZPA/ZDX/ZCC projects including DR testing and Business Continuity deployments.
• Develop, test, and maintain network automation scripts using Ansible and Python.
• Contribute to automation of datacenter office deployments to reduce manual effort and streamline provisioning.
• Work with Terraform and CI/CD pipelines (GitHub Actions, Jenkins, ArgoCD, etc.) to enable repeatable deployments.
• Maintain and improve NetBox, Oxidized, ACL management, and IPAM systems.
• Document network architectures, procedures, and operational guides.
• Contribute to knowledge sharing by writing technical runbooks and training materials.
• Support network segmentation and traffic inspection projects to enhance security posture.
• Assist in secrets and certificate management across enterprise platforms.
• Participate in performance optimization initiatives to improve end-user experience.

Sales

• Design incentives initiatives to achieve a multi-faceted growth strategy spanning: new and existing product upsells, coverage strategies
• Support end-to-end process for incentive calculations: pull and validate sales performance data, process payments in accordance with plan rules, and ensure error-free execution through robust checks and reconciliations across systems
• Develop and execute audit frameworks for ongoing review of compensation; proactively identify and correct discrepancies before payouts are released
• Collaborate with Finance and Payroll to ensure accurate and timely disbursement of incentive payments, draws, accelerators, and spiffs
• Respond to inquiries from sales reps and managers regarding plan structure, performance tracking, exception requests, and payout details
• Maintain comprehensive documentation of compensation plans, processes, policies, and calculations to support transparency and audit-readiness

Senior Sales Compensation Analyst

Data Analyst

• Partner on analytics initiatives to understand and improve the effectiveness, efficiency, and quality of hiring across Dropbox.
• Monitor and analyze core Talent Acquisition metrics, proactively identifying trends and uncovering the “what” and “why” behind changes in performance.
• Build strong relationships with key stakeholders; lead requirements gathering and translate business questions into clear analyses and insights that inform People and business leader decisions.
• Answer complex business questions through independent investigation and data forensics, leveraging the data warehouse to deliver timely, high-impact insights.
• Uphold high standards for data quality and consistency by validating data, standardizing definitions and calculations, and contributing to shared data toolkits and enablement materials.
• Contribute to TA reporting and dashboards by building visualizations and partnering with IT and analytics peers to enhance data models and warehouse capabilities.

People Team Data Analyst, Talent Acquisition

Data Scientist

• Perform analytical deep-dives to analyze problems and opportunities, identify the hypothesis and design & execute experiments
• Inform future experimentation design and roadmaps by performing exploratory analysis to understand user engagement behavior and derive insights
• Create personalized segmentation strategies leveraging propensity models to enable targeting of offers and experiences based on user attributes
• Identify key trends and build automated reporting & executive-facing dashboards to track the progress of acquisition, monetization, and engagement trends.
• Identify opportunities, advocate for new solutions and build momentum cross-functionally to move ideas forward that are grounded in data.
• Monitor and analyze a high volume of experiments designed to optimize the product for user experience and revenue & promote best practices for multivariate experiments
• Translate complex concepts into implications for the business via excellent communication skills, both verbal and written
• Understand what matters most and prioritize ruthlessly
• Work with cross-functional teams (including Data Science, Marketing, Product, Engineering, Design, User Research, and senior executives) to rapidly execute and iterate

Senior Data Scientist

Communications

• Define and execute an integrated external communications strategy across corporate, product, and executive communications.
• Lead, develop, and scale a high-performing External Communications team, setting a strong bar for craft, judgment, and collaboration.
• Serve as a trusted advisor to the executive team on external messaging, media strategy, reputation management, and crisis response.
• Drive proactive, differentiated storytelling that links product innovation, customer outcomes, and company vision.
• Oversee media relations, press strategy, product launches, executive thought leadership, and issues management.
• Partner closely with Product Marketing, Investor Relations, Legal, and Corporate Affairs to ensure alignment and message consistency.
• Build and manage relationships with top-tier media, industry analysts, and external agency partners.
• Establish success metrics, measurement frameworks, and feedback loops to continuously improve communications impact.
• Stay ahead of technology, media, and communications trends; experiment with new formats, platforms, and tools.

Head of External Communications

Financial Planning and Analysis

• Define and lead the multi-year roadmap for Dropbox’s Finance systems, identifying opportunities to modernize processes, enhance automation, utilize AI centric solutions, and ensure scalability in support of business goals.
• Own Dropbox’s Finance technology stack — including Oracle ERP, EPM, OAC, and key integrations — ensuring availability, data integrity, and predictable, high-quality delivery of enhancements, upgrades, and cross-functional projects.
• Serve as the primary bridge between Finance, Engineering, Salesforce, and Integration teams. Translate business needs into clear technical requirements, ensure alignment on priorities, and communicate decisions, timelines, and impacts to stakeholders at all levels.
• Partner with Internal Audit to uphold SOX requirements and a robust control environment. Improve and enforce governance standards, including access controls, segregation of duties, and disciplined change management.

Director, Finance Systems

Full-stack Engineer

• Lead, mentor, and scale a backend engineering team that owns Dropbox’s billing and subscription infrastructure
• Set the technical and operational strategy for subscription lifecycle and billing systems, ensuring resilience, accuracy, and compliance
• Drive system modernization by unifying legacy code paths, simplifying workflows, and enforcing platform-wide SLOs
• Partner with Finance and Data teams to deliver reconciled, audit-ready revenue and subscription data
• Own the north-star metric for usage-to-bill latency (p95 ≤ 1 hr) and ensure data correctness across systems
• Establish processes and automation for reconciliation, error handling, and data quality validation
• Foster an engineering culture centered on ownership, reliability, and continuous improvement
• Participate in on-call rotations if required by the team

Content Design Intern

Senior Tax Analyst – Indirect Tax

Support Enablement Engineer Intern, Summer 2026

Support Enablement Engineer Intern, Summer 2026

Site Reliability Engineer

Site Reliability Engineer

Network Engineer

Network Engineer

Senior Sales Compensation Analyst

People Team Data Analyst, Talent Acquisition

People Team Data Analyst, Talent Acquisition

Senior Data Scientist

Head of External Communications

Director, Finance Systems

Senior Engineering Manager, Commerce Platform