Director, People Operations

Dropbox

Director of People Operations leading a global team delivering HR services across the employee journey at Dropbox. Reporting to the VP of People Operations, focusing on strategic and operational excellence.

Posted 6/1/2026full-timeRemote • 🇺🇸 United StatesLead💰 $210,800 - $285,200 per yearWebsite

About the role

Key responsibilities & impact

Lead and develop a high-performing global team
Establish operating models, SLAs, and metrics to improve quality and efficiency
Own contingent workforce strategy and management and make key decisions as it relates to the business
Oversee global onboarding operations to deliver a consistent, high-quality new hire experience
Guide People Operations workstreams for company-wide initiatives (e.g., M&A)
Drive strategic priorities in partnership with Finance, Audit, Legal, Procurement, People Technology, Talent Acquisition, Workforce Planning, HR Business Partners, and HR PMO
Influence decisions and ensure execution; act as a trusted advisor on People Operations
Lead complex change across People Operations by aligning stakeholders to strategy, and ensuring sustained adoption of new priorities, and ways of working
Oversee global mobility and immigration programs
Collaborate with Legal to monitor regulations and ensure compliance and program effectiveness
Own service delivery strategy and continue to modernize our support model in partnership with technology teams
Simplify and standardize employee-facing processes and knowledge management
Expand support through automation, self-service, and AI
Leverage data to identify friction, measure performance, and improve outcomes
Advance adoption of AI and emerging technologies to enhance the employee experience
Own the global HR Compliance program (policies, controls, risk, governance)
Oversee HR risk initiatives (SOX, HRIS data integrity, background checks, work authorization)
Partner with Legal, Privacy, Trust & Security, and Internal Audit to strengthen controls
Ensure compliance reporting (e.g., EEO-1, OFCCP) and data accuracy via audits
Track regulatory changes and adapt programs proactively

Requirements

What you’ll need

10+ years in People Operations or HR Operations
Experience leading global teams in complex environments
Expertise in service delivery and platforms, compliance, contingent workforce, mobility, and immigration
Track record leading large-scale, cross-functional initiatives
Strong stakeholder management and influencing skills; clear communicator
Data-driven with strong operational rigor
Balances strategy and execution with strong ownership
Experience leveraging AI and automation to improve operations
Strong understanding of US employment law; working knowledge of international HR compliance

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

service deliverycompliancecontingent workforce managementglobal mobilityimmigration programsdata analysisAI implementationautomationHR complianceUS employment law

Soft Skills

leadershipstakeholder managementinfluencingcommunicationstrategic thinkingoperational rigorownershipcollaborationchange managementproblem-solving