Dropbox

Manager, Technical Solutions, EMEA

Dropbox

full-time

Posted on:

Location Type: Remote

Location: United Kingdom

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Salary

💰 £132,200 - £178,800 per year

Job Level

About the role

  • Manage and scale the EMEA Solutions team into a world-class technical function through strong coaching, mentorship, and hiring.
  • Execute regional strategy in collaboration with Sales, Customer Success, and the global Solutions organization to drive revenue growth.
  • Act as a trusted advisor and subject matter expert on Dropbox products, with deep technical expertise in API integrations, AI technologies, and enterprise security.
  • Introduce and support the adoption of new product offerings in the EMEA market, with a strong focus on AI and security solutions.
  • Partner with cross-functional teams (Product, Engineering, Sales, Customer Success) to ensure technical alignment across the customer journey—from pre-sales to post-sales.
  • Drive operational efficiency across the region, ensuring all sales engagements receive the technical support required to succeed.
  • Represent customer feedback and market needs back to Product and global leadership to influence roadmap and prioritization.

Requirements

  • 3+ years of people management experience leading technical pre-sales or customer-facing teams in a SaaS environment.
  • 5+ years of experience in technical sales engineering or similar roles in EMEA, with strong exposure to API-driven architectures and enterprise security (This experience needs to be in addition to the required people management experience).
  • Proven success in executing business strategies across regional markets.
  • Strong understanding of internet and cloud technologies (e.g., TCP/IP, DNS, HTTPS, proxies, firewalls, caching, AI architectures).
  • Excellent communication, presentation, and stakeholder management skills; able to build trust across global and local teams.
  • Fluent in English (written and verbal)
  • Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
  • Willingness to travel as required.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
API integrationsAI technologiesenterprise securitytechnical sales engineeringSaaSinternet technologiescloud technologiesTCP/IPDNSHTTPS
Soft skills
coachingmentorshipcommunicationpresentationstakeholder managementtrust buildingcollaborationoperational efficiencycustomer feedback representationinfluencing
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Engineering