Channel Programs and Incentives Manager
Dropbox
full-time
Posted on:
Location Type: Remote
Location: Canada
Visit company websiteExplore more
Salary
💰 CA$128,800 - CA$174,200 per year
About the role
- Design, operationalize, and scale Partner sales programs and incentive programs that drive measurable outcomes, including channel-sourced revenue growth, partner engagement, and seller productivity.
- Establish and own clear KPIs and success metrics for channel programs; partner with Analytics to deliver actionable reporting and insights tied to ROI and program effectiveness.
- Lead the end-to-end operational execution of channel and GTM initiatives, ensuring readiness across systems, processes, enablement, documentation, and communications.
- Partner with Channel, Sales, and Distribution leadership to evolve the partner seller experience in support of growth targets and strategic priorities.
- Drive programmatic and systemic improvements that reduce friction, increase scalability, and improve partner and seller adoption.
- Translate business needs into clear requirements, working closely with Marketing, Product, and Technical teams to enhance tools, systems, and program assets.
- Collaborate with Field and Channel Marketing to deliver clear, compelling partner-facing and internal communications that increase awareness, adoption, and mindshare.
- Evaluate the effectiveness of global enablement and engagement programs, using dashboards and performance data to recommend and implement improvements.
- Build and manage learning paths, regional program cadences, and launch frameworks that support consistent execution across geographies.
- Support ongoing “run-the-business” operations while continuously improving how channel programs are delivered and measured.
- Serve as a connective tissue across cross-functional teams—including Marketing, Operations, Product, Strategy, Reporting, Enablement, and Sales Leadership—to ensure alignment and successful launches.
Requirements
- 4+ years experience in channel programs, channel incentives, channel business operations, and/or strategy operations
- 4+ years in channel program management with at least 6+ years of total experience
- Prior channel program and incentives experience with indirect sales/SaaS background
- Prior experience in designing successful global partner and incentive programs
- Strong communicator and relationship builder
- Desire to work in a fast-paced, challenging and exciting environment
- Willingness to support leaders and their teams, Globally in multiple time zones
- Bachelor’s degree or equivalent work experience
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
channel programschannel incentiveschannel business operationsstrategy operationsprogram managementglobal partner programsincentive program designanalyticsKPI establishmentperformance data evaluation
Soft skills
strong communicatorrelationship buildercollaborationadaptabilityproblem-solvingorganizational skillsleadershipcross-functional teamworkstrategic thinkingtime management