Dropbox DocSend

Implementation Manager

Dropbox DocSend

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $156,000 - $170,000 per year

Job Level

Mid-LevelSenior

About the role

  • Lead the design, implementation, and adoption of InformedK12 solutions across a portfolio of school districts.
  • Partner with district leaders as a trusted advisor to uncover needs and craft tailored, outcome-driven solutions.
  • Build alignment across diverse stakeholders, from superintendents to administrative teams.
  • Anticipate risks, manage timelines, and navigate tradeoffs to deliver high-impact results.
  • Inspire action and guide clients through complex change initiatives.
  • Collaborate cross-functionally with Sales and Customer Success to uncover upsell opportunities and expand district partnerships.

Requirements

  • 4+ years in project/program management in an implementation role at a SaaS company.
  • Proven ability to manage complex projects and build strong relationships at all levels.
  • Strategic mindset with comfort navigating ambiguity and driving alignment.
  • Experience influencing and enabling organizational change.
  • Early-stage startup experience, or experience working in an entrepreneurial environment
  • Highly developed Growth Mindset, Intrinsic Motivation, Emotional Intelligence, Accountability, and Systemic Thinking skills.
  • Preferred qualification: K12 Experience