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Customer Support

• Provide professional customer support through phone, email, and other communication channels.
• Respond to customer inquiries and resolve account related issues promptly and accurately.
• Process invoices, payments, account updates, and financial transactions.
• Maintain accurate customer and financial records.
• Assist with billing, reconciliation, and payment processing activities.
• Collaborate with internal teams to resolve customer and operational matters.
• Ensure compliance with company policies and confidentiality standards.
• Identify opportunities to improve customer satisfaction and operational efficiency.
• Perform additional administrative and operational duties as needed.

Customer Service and Financial Operations Specialist