Implementation Specialist

• Direct the efforts of resources and assist in the development of business implementation strategy
• Manage the project schedule, cost, and quality of the total portfolio
• Identify business needs with stakeholders and deliver on IT improvements
• Recommend and implement policies, processes, and tracking mechanisms to be used by staff
• Ensure that projects achieve objectives and are executed in a timely manner
• Review and approve project estimates and statements of work for large and complex efforts or those which have a significant business impact regardless of size
• Facilitate discussions with business and technical stakeholders throughout the requirements definition and functional design process for large projects or those with significant business impact
• Review and approve user training plans for the largest/most complex projects
• Establish performance objectives for department staff and report on accomplishments
• Direct and monitor the efforts of business analysts on project work plans
• Manage project timelines for multiple efforts within the portfolio
• Provide oversight and direction to business analysts on the approach, structure, and content for design review sessions
• Facilitate and participate in user acceptance testing
• Lead the effort to obtain agreement from the business owners on desired user documentation
• Oversee major change analysis activities
• Serve as the final appeals point for escalated change control issues
• Communicate the results of these decisions to all affected stakeholders
• Provide strategic view of the impact of various training efforts and assess impact on the distribution force
• Conduct impact analysis stating company and enterprise implications.

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