Downtown Development District of New Orleans

Controller

• Own the finance function and build a boring, reliable system that gives leadership clean, on-time numbers and zero surprises.
• Lead a small existing team and upgrade the processes.
• Closing the month within 3 business days with accurate P&L, balance sheet, and cash flow.
• Maintaining 95%+ collections within 14 days and a clear overdue pipeline.
• Delivering error-free commission runs for sales and CSM teams (<1% adjustments).
• Maintaining a clean, reconciled view of LTV, churn, and gross profit per customer for decision-making.
• Proactively improving profitability by identifying profit leaks, unnecessary spend, and quick-win optimizations.
• Continuously upgrading data tracking and reporting so leadership has simple, reliable metrics to make faster, better decisions.

Senior Financial Controller

• You will be accountable for: Accurate books: 99%+ accuracy in QuickBooks (proper coding, reconciled to bank and Stripe).
• On-time close prep: All bookkeeping and schedules ready for month-end close by the internal deadline.
• Clean reconciliations: Stripe, Mercury, and other accounts reconciled monthly, with differences flagged.
• Collections execution: All overdue invoices followed up according to scripts and timeline; clear notes and next steps logged.
• Commission input accuracy: Commission input sheets (for AEs and CSMs) prepared with correct data and minimal corrections.
• Organized finance data: All trackers, sheets, and reports updated and easy for the controller to use.
• Record and categorize transactions in QuickBooks (revenue, expenses, refunds, chargebacks, etc.).
• Reconcile bank accounts (Mercury) and Stripe payouts/fees monthly.
• Maintain a clean chart of accounts under the controller’s guidance.
• Assist with preparing basic reports (P&L, balance sheet, cash summaries).
• Maintain and update our Client Master sheet (status, owner, start/end dates, plan, pricing).
• Pull and organize data from Stripe, Mercury, Pipedrive, and Sheets/Smartsheet.
• Maintain collections tracker: due dates, payment status, last contact, next follow‑up.
• Send and log payment reminders / follow-ups to clients using templates (email, WhatsApp, etc.).
• Prepare monthly commission input files from CRM and client lists.
• Execute recurring finance checklists: month-start, mid-month, and month-end.

Finance Controller Assistant

Recruitment

• Running all LinkedIn recruiting ads for internal roles
• Screening and filtering inbound applicants
• Finding and headhunting elite Amazon operators (top 0.1 percent)
• Conducting first-round interviews
• Managing hiring pipelines for internal roles and client Brand Manager placements
• Collaborate with leadership to define role profiles and ideal candidate criteria
• Improve and streamline the recruitment funnel, screening process, and candidate tracking

Talent Acquisition Lead – Amazon, E-com Talent

Business Intelligence Developer

• Centralize data from multiple systems (Amazon SP-API, Facebook Ads manager, Smartsheet, Stripe, Pipedrive, QuickBooks, Google Sheets)
• Build a command center dashboard covering B2B Marketing, Finance, Client results, Fulfillment & Ops
• Design scalable reporting so insights hold true across 500+ clients
• Deliver insights, not just charts; highlight leaks, risks, and growth opportunities
• Set up automated alerts (Slack/email) for actionable insights
• Ensure system is easy to maintain, expandable, and reliable
• Work with teams to drive decisions daily and influence hundreds of brands worldwide

BI Analyst / Data Engineer

• Manage and oversee monthly client billing (Stripe, Payoneer, bank transfers) and revenue recognition
• Reconcile payments, flag unpaid or paused clients, process refunds, and cancel recurring payment links for paused clients
• Pay VAs, freelancers, and team members on time each cycle and prepare/track commissions for Client Success Managers and sales
• Track and reconcile all income against bank statements and maintain finance trackers and master sheets as single source of truth
• Provide leadership with financial insights, build and maintain dashboards for revenue, churn, and retention forecasting
• Support accountants with bookkeeping, implement QA processes, refine SOPs, identify inefficiencies, and implement continuous improvements
• Oversee and delegate day-to-day finance tasks to two finance Virtual Assistants

Financial Controller

Sales Development Rep

• Phone Sales (≈80%): call inbound leads from Facebook lead forms and cold call Amazon brand owners from pre-qualified lists
• Ensure meeting attendance through consistent follow-up and track all activity in CRM
• Inbox Management (≈20%): respond to leads who reply to cold email campaigns and LinkedIn outreach, schedule calls, and move conversations forward
• Keep inboxes clean and organized with timely follow-ups and tagging in CRM
• Report on performance and work directly with sales team and experienced operators

Senior Financial Controller

Finance Controller Assistant

Talent Acquisition Lead – Amazon, E-com Talent

BI Analyst / Data Engineer

Financial Controller

Inbox and Sales Development Representative, B2B