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Downtown Development District of New Orleans

Head of Sales Development, B2B Outbound

Downtown Development District of New Orleans

Director-level role at GNO Partners focusing on outbound sales development and team management. Leading strategy and performance while managing existing systems and teams.

Posted 6/13/2026full-timeRemote • 🇺🇸 United StatesLeadWebsite

About the role

Key responsibilities & impact
  • Own the strategy and performance of GNO Partners' outbound and business development engine.
  • Lead the managers and teams behind various prospecting initiatives.
  • Manage and develop the team managers running our outbound day-to-day, holding them accountable to clear targets.
  • Own team training and coaching: onboarding programs, skill development, and performance improvement plans.
  • Continuously improve scripts, templates, sequences, playbooks, and SOPs together with your teams.
  • Report weekly to the founders: key KPIs, insights, and a clear action plan.
  • Own the strategy across all outreach channels: cold calling, cold email campaigns, cold DMs, and prospecting.

Requirements

What you’ll need
  • 3+ years in outbound sales development for B2B service businesses selling to SMB and mid-market clients (agencies, consulting, coaching, or similar).
  • Proven experience prospecting business owners and founders directly, not corporate buying committees.
  • 2+ years leading outbound teams at a manager level, or proven experience building and leading an SDR org with team leads under you, with direct accountability for booked-call targets.
  • Strong coaching and training background: you've built onboarding programs, run call reviews, and developed reps and managers.
  • Excellent written and spoken English, with clear, structured communication.
  • Data-driven, organized, and accountable. You manage by numbers, not by feelings.
  • Bonus: Experience selling to e-commerce or Amazon sellers.

Benefits

Comp & perks
  • Competitive base pay plus performance bonuses tied to booked calls and pipeline generated.
  • Full ownership of your channel: strategy, tools, and teams.
  • Work directly with the founders.
  • Fast decisions, no corporate layers.
  • Fully remote, high-performance culture: hard work, speed, over-delivery, and trust.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
outbound sales developmentprospectingB2B salescoachingtrainingperformance improvementKPI reportingcold callingcold email campaignsSOP development
Soft Skills
leadershipcommunicationorganizational skillsdata-driven decision makingaccountabilityteam managementskill developmentstructured communicationperformance managementcoaching