Dow

IT Executive Support Analyst

Dow

full-time

Posted on:

Location Type: Hybrid

Location: Midland • Missouri • Texas • United States

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About the role

  • Support presentations and equipment for senior leadership meetings and events at Midland headquarters and remote sites.
  • Maintain Audio Visual equipment for Midland based executive spaces and manage the lifecycle of the equipment.
  • Coordinate with other Dow technology teams, Collaboration Services, Network Services, and Mobile Services to ensure all required services are available when required.
  • Troubleshoot and resolve technical issues with workstations, mobile devices, printers, and IT resources.
  • Support Executive events around the world and work with various vendors. (Leadership Summit, Strategy Week, Board Meetings)

Requirements

  • A minimum of a bachelor’s degree or relevant military experience at or above a U.S. E5 ranking or Canadian Petty Officer 2nd Class or Sergeant or 3 years relevant experience in lieu of a Bachelor's degree
  • Minimum 2 years of experience working with executive level clients
  • Presentation and meeting technology expertise
  • Competent in computer operating systems, applications, networking, and mobile devices
  • Ability to coordinate external suppliers to achieve successful events
  • Ability to work with all levels of organization from operators to CEO
  • Strong level of capability in Audio Visual
  • Flexibility to support users 24/7 as issues occur
  • Ability to travel for remote events and support
  • Experience in Audio Visual control systems (preferred)
  • Experience with collaboration technology (Teams, Zoom, WebEx)
  • Microsoft certification(s) desirable
  • Ability to evaluate, develop strategy, and implement technology plans
  • A bachelor’s degree in communications, Information Technology Management or Broadcasting is preferred
Benefits
  • Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
  • Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
  • Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
  • Employee stock purchase programs (availability varies depending on location).
  • Student Debt Retirement Savings Match Program (U.S. only).
  • Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs.
  • Travel insurance is also available in certain countries/locations.
  • Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
  • Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
  • Competitive yearly vacation allowance.
  • Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
  • Paid time off to care for family members who are sick or injured.
  • Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
  • Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
  • On-site fitness facilities to help stay healthy and active (availability varies depending on location).
  • Employee discounts for online shopping, cinema tickets, gym memberships and more.
  • Additionally, some of our locations might offer: Transportation allowance (availability varies depending on location) Meal subsidiaries/vouchers (availability varies depending on location) Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Audio Visual equipment maintenancePresentation technology expertiseComputer operating systemsNetworkingMobile devicesAudio Visual control systemsCollaboration technologyTechnical troubleshootingEvent coordinationTechnology strategy development
Soft Skills
Interpersonal skillsCommunication skillsFlexibilityAbility to work with executive level clientsOrganizational skillsProblem-solvingTeam collaborationCustomer service orientationLeadershipAdaptability
Certifications
Microsoft certificationBachelor's degree in communicationsBachelor's degree in Information Technology ManagementBachelor's degree in Broadcasting