Commercial Manager
Doosan
full-time
Posted on:
Location Type: Office
Location: Gatwick Airport • United Kingdom
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About the role
- Continually looking for growth / revenue opportunities across the Aviation Industry.
- Follow up all proposals and introductions to expand on the interest shown in the Rushlift GSE business.
- Actively review agreed contractual performance objectives to ensure they are being maintained.
- Keeping up to date with the equipment used within the industry and new areas being driven by manufacturers.
- Maintain relationships with all clients and have regular contact with key personnel.
- Demonstrate the excellent working relationship across the Rushlift GSE business to maximize service income and customer satisfaction and contract retention.
- Continue to review the processes within the business with a view to improving procedures with the Customer as required.
- Carry out structured KPI and SLA reviews in order to maintain a structure and stability focusing on each individual account.
- Provide feedback to relevant areas with the business associated with all points raised by the Customer, good or bad.
- Tender Negotiations including discussions with prospective clients and creating proposal documents.
Requirements
- Higher level or equivalent management certificates
- Demonstrable experience as a Commercial Manager or similar
- Experience of working within a customer service environment
- Ability to work to tight deadlines and maintain good records and files
- Motivated and ability to use Microsoft Office package skills.
- Ability to provide detailed analysis and action plan, using data to drive decision making
- Experience within Aviation is desirable
- Experience within equipment leasing / plant hire is preferable
- Knowledge of marketing and bid management is preferable
Benefits
- Company Car / Allowance
- Contributory Pension Scheme
- Enhanced Parental Policies
- Life Assurance
- On-site parking
- Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc.
- Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisKPI managementSLA managementproposal creationcontract negotiationcustomer serviceequipment leasingplant hiremarketingbid management
Soft skills
relationship managementcommunicationmotivationorganizational skillsattention to detailtime managementproblem-solvingcustomer satisfaction focusprocess improvementteam collaboration
Certifications
management certificates