DoorDash

Senior Associate, Strategy & Operations, Merchant Onboarding & Experience

DoorDash

full-time

Posted on:

Location Type: Remote

Location: California • Colorado • United States

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Salary

💰 $78,200 - $115,000 per year

Job Level

Senior

Tech Stack

SQL

About the role

  • Build dashboards to monitor onboarding timelines and identify delays
  • Develop a shared tracker for blocked cases and analyze trends
  • Design and refine onboarding workflows for new integration types
  • Translate workflow gaps into actionable product requirements
  • Partner with various teams to ensure alignment on onboarding priorities
  • Create and maintain onboarding performance dashboards

Requirements

  • 2+ years of experience in a fast-paced environment
  • Proficiency in SQL
  • Strong cross-functional collaboration
  • Ability to drive accountability and clarify ownership
  • Strategic and analytical mindset
  • Exceptional communication and stakeholder management skills
  • Systems- and process-oriented
Benefits
  • 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness benefits
  • Commuter benefits match
  • Paid time off and paid sick leave in compliance with applicable laws
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance
  • Mental health program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SQL
Soft Skills
cross-functional collaborationdrive accountabilityclarify ownershipstrategic mindsetanalytical mindsetexceptional communicationstakeholder managementsystems-orientedprocess-oriented