Business Development Executive II – Retention
DoorDash
full-time
Posted on:
Location Type: Hybrid
Location: New York City • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $156,400 - $230,000 per year
Job Level
SeniorLead
About the role
- Lead high-impact negotiations with SMB-managed merchants during pivotal partnership moments, including renewals, churn threats, and exclusivity discussions.
- Own deal conversations end-to-end, balancing merchant needs with DoorDash’s strategic priorities to drive outcomes that support long-term retention and revenue growth.
- Take on complex merchant situations, influence senior internal stakeholders, and contribute to strategy, process improvement, and execution at scale.
- Collaborate cross-functionally with Product, Strategic Finance, Selection, and others to drive retention, exclusivity, and deal efficiency.
Requirements
- 7+ years of experience in business development, account management, strategic sales, or related role involving complex negotiations and senior stakeholder engagement.
- Deep understanding of the restaurant industry and merchant economics, including profitability and P&L drivers.
- Strong executive presence with the ability to influence senior merchant stakeholders and internal leaders.
- Proven expertise in negotiation and objection handling, particularly in renewal, retention, or long-term partnership deals.
- Highly data-driven, with the ability to synthesize insights into clear, strategic recommendations.
- Demonstrated success collaborating with cross-functional teams and senior leadership on complex deal strategy.
- Ability to operate independently in fast-changing, ambiguous environments while maintaining rigor and accountability.
Benefits
- 401(k) plan with employer matching
- 16 weeks of paid parental leave
- Wellness benefits
- Commuter benefits match
- Paid time off
- Paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
- Medical, dental, and vision benefits
- 11 paid holidays
- Disability and basic life insurance
- Family-forming assistance
- Mental health program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
business developmentaccount managementstrategic salesnegotiationobjection handlingdata analysisstrategic recommendationsprocess improvementdeal strategy
Soft skills
executive presenceinfluencecollaborationindependenceadaptabilityaccountability