Serve as a trusted technical advisor to sales and account teams, helping public sector customers understand and adopt Docusign’s platform with confidence.
Partner closely with customers to translate their mission, regulatory, and security requirements into practical solutions that showcase the value of our products.
Support sales opportunities by delivering security demonstrations, leading technical discussions, and guiding customers through solution design.
Address customer risk and compliance concerns by providing clear, contextual responses to security questionnaires, RFPs, and workshops.
Collaborate with security, product, and infrastructure teams to align technical capabilities with customer requirements and ensure seamless transitions into deployment and ongoing success.
Support Assessment and Authorization (A&A) activities, ensuring timely preparation and submission of necessary security artifacts and evidence to third-party assessors.

Requirements

Basic BA/BS degree or equivalent work experience
5+ years of experience with security controls and compliance related to NIST and FedRAMP
Experience with risk management frameworks, including risk ratings and the ability to contextualize data based on risk (e.g., utilizing CVSS, CVE, NVD, NIST, DoD SRG)
Experience developing and implementing solution plans centered on integrating various security technologies and key security solutions.
Experience automating audit evidence collection across security and compliance frameworks (e.g., FedRAMP, NIST 800-53)
Experience with compliance and assessment of cloud native platforms and services (Data warehouse, Service Mesh, Container Images and Microservices Orchestration)

Benefits

Paid Time Off: earned time off, as well as paid company holidays based on region
Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
Retirement Plans: select retirement and pension programs with potential for employer contributions
Learning and Development: options for coaching, online courses and education reimbursements
Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

security controlscompliancerisk management frameworkssolution designaudit evidence collectioncloud native platformssecurity technologiesNISTFedRAMPCVSS

Soft skills

technical advisorcollaborationcommunicationcustomer engagementproblem-solvingcontextualizationguidancetrust-buildingpresentation skillsadaptability

Certifications

BA/BS degreeNIST certificationFedRAMP certification