Docker, Inc

Principal Solutions Architect – Professional Services

Docker, Inc

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 $196,000 - $245,000 per year

Job Level

About the role

  • Design reference architectures, technical collateral, and success patterns that accelerate customer adoption.
  • Create repeatable, monetizable instruments (SOWs, training programs, premium support add-ons) scalable across customers and partners.
  • Collaborate with product, marketing, and revenue teams to integrate services into GTM motions.
  • Identify offerings that drive product expansion, renewals, and long-term customer value
  • Support Partnerships & Alliances in selecting, onboarding, and enabling service delivery partners
  • Act as a trusted advisor to enterprise customers, helping them adopt modern patterns for containerization, AI workflows, and secure software supply chains
  • Position Docker as a strategic and thought leadership partner, influencing long-term technology adoption and investment decisions.
  • Lead technical discovery and scope services engagements
  • Directly deliver or assign and oversee appropriate delivery partners to deliver service engagements and ensure technical objectives are met
  • Drive alignment and decision-making across multiple stakeholders and teams without direct reporting lines
  • Translate field insights into actionable product and services strategy, roadmap, and partner capabilities

Requirements

  • 7+ years as a Professional Services Solution Architect, Technical Consultant, or similar role at a SaaS/infrastructure company or consulting firm
  • Deep technical expertise in containerization, container and software supply chain security practices, Kubernetes, SDLC architectures, and enterprise-scale developer and production environments
  • Excellent facilitation and stakeholder management skills with the ability to lead executive-level architecture conversations and have the ability to influence senior stakeholders and drive alignment without formal authority
  • Hands-on experience with AI/ML workflows, model deployment, and agentic AI deployment in enterprise environments
  • Direct experience delivering high quality services engagements that deliver customer value while also delivering revenue and ARR growth target objectives as part of a revenue organization
  • Recognition by enterprise customers as a strategic technical advisor
  • Bonus: Technical training development experience (workshops, certification programs, digital learning)
  • Background training and enabling system integrators, consultancies, or partner ecosystems
  • Consulting experience with Fortune 500 clients in highly regulated sectors such as financial services, healthcare, or government
Benefits
  • Freedom & flexibility; fit your work around your life
  • Designated quarterly Whaleness Days plus end of year Whaleness break
  • Home office setup; we want you comfortable while you work
  • 16 weeks of paid Parental leave
  • Technology stipend equivalent to $100 net/month
  • PTO plan that encourages you to take time to do the things you enjoy
  • Training stipend for conferences, courses and classes
  • Equity; we are a growing start-up and want all employees to have a share in the success of the company
  • Docker Swag
  • Medical benefits, retirement and holidays vary by country
  • Remote-first culture, with offices in Seattle and Paris

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
containerizationKubernetesSDLC architecturesAI workflowsmodel deploymentagentic AI deploymentsoftware supply chain securityservices engagementsrevenue growthtechnical collateral
Soft skills
stakeholder managementfacilitationinfluencealignmenttrusted advisorleadershipcollaborationcommunicationexecutive-level conversationsstrategic thinking