Own and evolve the company’s operating rhythm, including planning cycles, business reviews, roadmap forums, and cross-functional execution cadences.
Partner with executive and senior engineering leadership to align strategy, priorities, resource allocation, and execution across product and platform organizations.
Lead high-impact, company-wide initiatives spanning operational efficiency, cost optimization, technical debt reduction, and large-scale platform or system migrations.
Translate strategic business objectives into executable programs and technical roadmaps, driving coordination, momentum, and follow-through across teams.
Establish visibility into business, product, and engineering health through metrics, dashboards, reporting frameworks, and actionable operational insights.
Design and implement lightweight systems, standards, and frameworks that improve clarity, accountability, and decision-making without adding unnecessary process.
Identify and remove friction in the operating model, enabling teams to move faster with confidence in a fast-changing environment.
Lead cost management and optimization efforts, including cloud infrastructure efficiency, vendor consolidation, and improved resource allocation.
Define and track company-wide measures of operational efficiency and engineering productivity, ensuring outcomes are measurable and visible.
Establish and elevate program management excellence, including mentoring TPMs and setting best practices for large-scale execution.
Prepare leaders for key decision forums, including board discussions, planning reviews, and product or platform strategy sessions.
Support people and culture initiatives that strengthen onboarding, communication, leadership readiness, and organizational health in a distributed environment.

Requirements

10+ years of experience in business operations, strategy & operations, program leadership, or related cross-functional roles, including 4+ years at Staff level or above.
Proven track record leading company-wide, multi-year transformation initiatives at high-growth technology companies ($100M+ revenue).
Demonstrated ability to design, implement, and operate organizational or company-level operating rhythms (planning cycles, governance, execution cadences).
Extensive experience leading large-scale, complex programs (>$5M budgets) involving engineering, finance, operations, and executive leadership.
Extensive background in cloud platforms, distributed systems, AI, and enterprise infrastructure, with strong business acumen.
Experience with FinOps, cloud cost management, cost optimization, and operational efficiency programs at scale.
Strong understanding of SaaS business models, unit economics, and operational metrics, with a data-driven approach to decision-making.
Exceptional ability to influence and align senior leaders without direct authority, including experience presenting to executive leadership, Boards, and investors.
Proven success establishing company-wide standards, processes, and best practices while navigating organizational change and scaling challenges.
Expert-level program management skills, including risk management, dependency coordination, stakeholder alignment, and execution in high-ambiguity environments.
Advanced analytical capabilities, including defining success metrics, creating data and reporting visibility, and using data to measure impact and drive outcomes.
Exceptional communication, facilitation, and relationship-building skills, with the ability to translate strategy into clear, actionable plans.
Leadership style grounded in humility, collaboration, and respect, with a strong track record of enabling others to succeed.
Experience working in remote or distributed organizations.

Benefits

Freedom & flexibility; fit your work around your life
Designated quarterly Whaleness Days plus end of year Whaleness break
Home office setup; we want you comfortable while you work
16 weeks of paid Parental leave
Technology stipend equivalent to $100 net/month
PTO plan that encourages you to take time to do the things you enjoy
Training stipend for conferences, courses and classes
Equity; we are a growing start-up and want all employees to have a share in the success of the company
Docker Swag
Medical benefits, retirement and holidays vary by country
Remote-first culture, with offices in Seattle and Paris

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

business operationsprogram leadershipoperational efficiencycost optimizationcloud platformsdistributed systemsAIFinOpsSaaS business modelsprogram management

Soft skills

influencecommunicationrelationship-buildingcollaborationleadershipmentoringdecision-makingfacilitationstrategic alignmentorganizational change