Customer Service Intern
DLL
internship
Posted on:
Location Type: Hybrid
Location: Des Moines • Iowa • United States
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Job Level
Tech Stack
About the role
- Respond to customer and vendor inquiries through our Service Cloud (Salesforce) platform.
- Provide timely confirmations and accurate information to customers.
- Prepare and deliver documents requested by customers and vendors.
- Assist with basic technical troubleshooting for customers.
- Update customer account information as needed.
- Take on additional projects and tasks assigned by your Team Lead.
Requirements
- Interest in customer service and willingness to learn.
- Strong communication skills — Both written and verbal.
- Attention to detail and ability to manage multiple priorities.
- Adaptability to changing processes and procedures.
- Team player who can collaborate across different locations and systems.
Benefits
- Health and wellbeing support
- Hybrid working flexibility
- Development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
communication skillsattention to detailability to manage multiple prioritiesadaptabilityteam player