DLA Piper

• Tailored experience working on transactional matters
• Assigned a team for support and feedback
• Build network through social events

Summer Program – 2L Candidates, Tax

Financial Planning and Analysis

• Work on transactional matters
• Receive training and feedback from a team
• Participate in social events to build network

2027 U.S. Summer Program – 2L Candidates, Investment Funds

• Tailored experience working on transactional matters
• Assigned a team who will provide support and offer feedback
• Gain insight into client needs and build legal skills

Summer Program – 2L Candidates, Finance

Content Manager

• Develop content that elevates our brand
• Collaborate with the Pitch & Proposal team
• Work with the Communications team
• Influence key stakeholders and peers
• Manage and help develop a system to maintain content
• Continually apply creativity to writing client centric copy

BD Writer, Content Strategist

Growth Marketing

• Manages the sales process and pipeline as well as with team leaders, key attorneys and colleagues in the marketing and business development department.
• Building and cultivating long term relationships with entrepreneurs, executives, venture capital investment professionals, bankers, thought leaders, and other connectors to develop new client opportunities in the emerging growth and venture capital practice.
• Leads and/or participate in meetings with existing clients and prospects.
• Advising and guiding current venture-backed clients on strategic growth initiatives, including financing needs and connecting them to potentially relevant investors.
• Helps create and foster a culture that embraces a thoughtful, strategic and proactive approach towards expanding business with existing clients and developing new clients.
• Actively cultivates referral network, independently, as well as in partnership with attorneys.
• Identifies lead, industry trends and gathers intelligence on prospects and emerging markets and competition toward the goal of populating the pipeline and increasing effectiveness in starting and closing new businesses.
• Assist attorneys in meetings, agree upon goals and become more effective in sales and client relations.
• Conducts periodic client satisfaction surveys and other meetings with key clients.
• Identifies service issues and focuses on increasing client satisfaction.
• Strong writing abilities and substantive knowledge to customize and draft pitches and proposals.
• Serves as an ambassador for DLA Piper at major venture capital market programs and events and helping craft and lead such events and sponsorships.
• Actively supports the strategy for engagement at high-level client events, sponsorships, and educational programs to drive sales pipeline outcomes and increase ROI (e.g., CEO dinners, high-profile CLE programs, etc.).
• Briefs attorneys before meetings.
• Other duties as assigned.

Senior Manager, BD – Emerging Growth and Venture Capital

Administration

• Manages the performance of a consolidated Legal Billing Administrative Team responsible for areas such as e-Billing, Accounting Service Desk, Matter Creation, Rates Administration, and various Operations Support teams/processes to meet and exceed service delivery standards of a large dynamic legal billing department.
• Responsible for evaluating individual performance throughout the year and preparing annual performance evaluations.
• Ensures first-level support for all clients is timely, accurate, and complete.
• Reviews, aggregates, and communicates relevant, critical service trending data to Billing leadership to assist with overall billing effectiveness.
• Responsible for ensuring the team meets or exceeds performance standards and metrics.
• Creates an environment of continual process improvement.
• Evaluates, plans, and implements improvements in business processes and practices.
• Regularly communicates with and solicits feedback from all Billing teams to continually refine and improve performance.
• Proactively identifies automation opportunities and technology improvements to billing tools; prioritizes efforts and drives improvement tasks to completion.
• Executes process improvement solutions to billing problems, using data analysis and optimization tools to support strategic process improvement plans.
• Establishes and enforces support policies, including service level agreements, escalation processes, ticket handling, and customer satisfaction monitoring and measurement.
• Works closely with e-Billing staff on new client e-billing set-up.
• Reviews new entries for accuracy and ensures all relevant data has been entered.
• Ensures billing rates are entered correctly. Monitors for accuracy and updates.
• Leads a variety of different projects.
• Develops plans, schedules, and resources aimed at expanding service delivery, including the development of new technology.
• Serves as subject matter expert to internal and external cross-functional teams including accounting, billing, and information technology.
• Analyzes business processes and analyzes process flows based on analyses to ensure that the most effective processes are in place.
• Develops effective processes flows to ensure the most effective processes are in place.
• Continually researches and remains current on best practices.
• Identifies, documents, and communicates system and procedural issues across departments.
• Liaises with leads in other departments to develop best practices and implement solutions.
• Works closely with 3rd party vendors on resolution of technical or system issues.
• Confirms systems are working properly and that issues have been resolved.
• Facilitates regular communication of Service Desk results and trends to the Billing department.
• Manages and monitors requests coming into billing support teams such as a Finance / Billing Service Desk, various other administrative team, and e-Billing processes.
• Addresses escalated and complex issues independently. Facilitates resolution with appropriate resources.

Senior Manager, Billing Administration

Attorney

• Monitors the daily billing operations of the team
• Ensures managerial workloads and Biller level assignments are completed in a timely manner and meet the expectations of the attorneys and clients
• Continually tracks metrics for multiple billing teams and makes adjustments to the operations of the team as needed
• Responsible for ensuring a group of billing teams meet or exceeds performance standards and metrics
• Analyzes business processes and billing book assignments to ensure the most effective processes and balanced workloads are in place
• Develops process/workflow/workload improvements based on analysis
• Provides appropriate training to ensure that managers are properly implementing and adhering to billing processes such that policies are applied consistently across the department
• Develops training materials and delivers training to staff, either in person or using electronic tools
• Reviews performance on a continual basis
• Coaches and trains managerial and billing staff throughout the year
• Completes individual performance reviews and conducts the annual review with the employee
• Fields billing inquiries and questions on a daily basis
• Interact with clients, attorneys and staff on a daily basis
• Helps resolve billing issues, including account analysis, and assists attorneys with processing and collection of invoices
• Participates and supports project management initiatives
• May be responsible for managing a specific project to include project planning, development and execution
• Plans and facilitate group meetings
• Prepares agendas and captures/tracks important discussion items
• Serves as subject-matter expert for a group of managers
• Responds to inquiries and process escalations posed by attorneys, practice groups or other team members
• Continually researches and remains current on best practices
• Identifies, documents, and communicates system and procedural issues across departments
• Liaises with leads in other departments to develop best practices and implement solutions
• Provides leadership to and manages a team of business professionals to include coaching, mentoring and professional development
• Responsible for providing performance feedback on a regular basis.
• Other duties as assigned.

Senior Manager, Legal Billing Operations

Billing Specialist

• Performs a variety of duties to support the full eBilling cycle.
• Review of new eBilled matters and rates to be submitted to the client.
• Follow up on open items frequently until resolution; escalate as necessary.
• Fields eBilling inquiries.
• Strong attention to detail.
• Gathers and submits documentation required to onboard new eBilling clients; including submitting the first invoice to ensure a successful submission.
• Researches and resolves electronic billing rejections on technical and format issues versus billing-related issues.
• Initiates troubleshooting support and escalations.
• Maintain client account assignments.
• Review, update and document outside billing guidelines on assigned eBilled clients.
• Ensure all tasks for assigned clients are entered in billing and eBilling system accordance with the Firm and client guidelines.
• Subject matter expert on assigned clients.
• Assist team with projects and/or when needed on e-bill tasks.
• Update restrictions on time entry according to guidelines in time entry program (Intapp Terms).
• Tracks and resolves tickets assigned by the eBilling service desk on a daily basis.
• Meets SLAs.
• Manages workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work.
• Maintain weekly updated notes on new matters and new implementations.
• Liaises with internal support teams to develop learning and experience for taking on more complex client assignments.
• Projects and other duties as assigned.

eBilling Specialist

Communications

• Collaborates with stakeholders to review, edit, and occasionally write content to ensure accuracy, clarity, consistency of style, respect for client sensitivities, and application of the firm’s messaging.
• Handles the external alert publication process from initial intake to publication, a role encompassing review, editing, collaborating with authors and marketing managers, and working with internal and external design, web, and social media teams.
• Edits other external-facing communications ranging from invitations, web copy, and ads to lawyer-authored articles for outside publications.
• Stages and publishes thought leadership on Sitecore, using basic HTML/CSS as needed.
• Works in a fast-moving environment and handles multiple projects simultaneously.
• Is a valuable, collaborative team member and fast learner.
• Is able to gain understanding of the ethical and legal parameters that encompass legal professional writing, with an awareness of client sensitivities.
• Works closely with Communications, Marketing, and Business Development colleagues to shape and deliver clear, effective messaging across various channels.

Communications Manager, Editor

Public Relations

• Help create and implement comprehensive media relations strategies that align with firm goals and enhance its visibility with legal and business audiences.
• Collaborate with the attorneys and Communications, Marketing and Business Development colleagues to develop storylines that promote the firm’s practice areas, attorneys, and significant achievements.
• Proactively pitch story ideas, news releases, and commentary to secure media placements in relevant outlets.
• Maintain media relationships and be aware of changes in media landscape.
• Other duties or projects as assigned.

Communications Specialist – Public Relations

General Counsel

• Communicates with clients.
• Supervises associates.
• Collaborates with experts.
• Assists with fact development and depositions.
• Reviews and drafts discovery responses, briefs, motions, and memoranda.
• Develops case strategy.

Of Counsel – Transactional Antitrust

• Write and edit thoughtfully executed press releases that promote firm accomplishments
• Help ensure all press materials are clear, engaging, and aligned with the firm’s messaging and branding
• Build and maintain strong relationships with journalists and support ongoing efforts aligned to the firm’s strategic objectives
• Track firm media coverage, compile monthly, quarterly, and annual reports, and analyze media metrics to evaluate the effectiveness of campaigns and strategies
• Provide day-to-day support including, but not limited to, scheduling media calls, ad hoc research, and proofreading press materials
• Other duties or projects as assigned