Salary
💰 $50,000 - $58,922 per year
About the role
- Work in-person in DRC’s Culver City office a minimum of two days per week, in collaboration with OCRA’s Westside Regional Center team.
- Greet callers and provide initial response to requests for help.
- Coordinate meetings and conference calls.
- Process incoming and outgoing mail.
- Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
- Provide information and referral to individuals who do not qualify for representation or services.
- Process requests for materials and publications.
- Assist in client and caller interviews.
- Use electronic case management software to create case files, including recording required demographic data, and to maintain accurate and timely case information.
- Collect data and generate reports.
- Assemble evidence packets for use in administrative hearings and other proceedings.
- Develop and update community referral information.
- Strengthen and build relationships with local community-based organizations.
- Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.
- Assist in the development and implementation of an outreach plan, including targeted outreach to traditionally underserved communities.
- Perform other duties as assigned.
Requirements
- High school diploma or general education degree (GED); plus 1 – 2 years related experience or training.
- Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
- Experience reviewing medical or educational records.
- Knowledge of statewide resources available to people with developmental disabilities.
- Contacts with disability organizations and/or within disability communities.
- Experience with or extensive contacts in ethnic or language distinct communities.
- Experience providing training to a diverse range of people.
- Life experience as a person with a disability or direct experience as a caregiver of a person with a disability.
- Proficiency with Windows-based computer applications including Microsoft Office and case management software.
- Demonstrated experience and ability to work effectively with a variety of organizations and individuals with diverse perspectives, including people with disabilities, administrators, advocacy groups, and the public, and to maintain confidentiality in all matters.
- Occasional travel required up to 10% of the time.