Disability Rights California

Assistant Client Rights Advocate, Bilingual English/Spanish

Disability Rights California

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $50,000 - $58,922 per year

Job Level

Junior

About the role

  • Work in-person in DRC’s Culver City office a minimum of two days per week, in collaboration with OCRA’s Westside Regional Center team.
  • Greet callers and provide initial response to requests for help.
  • Coordinate meetings and conference calls.
  • Process incoming and outgoing mail.
  • Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
  • Provide information and referral to individuals who do not qualify for representation or services.
  • Process requests for materials and publications.
  • Assist in client and caller interviews.
  • Use electronic case management software to create case files, including recording required demographic data, and to maintain accurate and timely case information.
  • Collect data and generate reports.
  • Assemble evidence packets for use in administrative hearings and other proceedings.
  • Develop and update community referral information.
  • Strengthen and build relationships with local community-based organizations.
  • Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.
  • Assist in the development and implementation of an outreach plan, including targeted outreach to traditionally underserved communities.
  • Perform other duties as assigned.

Requirements

  • High school diploma or general education degree (GED); plus 1 – 2 years related experience or training.
  • Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
  • Experience reviewing medical or educational records.
  • Knowledge of statewide resources available to people with developmental disabilities.
  • Contacts with disability organizations and/or within disability communities.
  • Experience with or extensive contacts in ethnic or language distinct communities.
  • Experience providing training to a diverse range of people.
  • Life experience as a person with a disability or direct experience as a caregiver of a person with a disability.
  • Proficiency with Windows-based computer applications including Microsoft Office and case management software.
  • Demonstrated experience and ability to work effectively with a variety of organizations and individuals with diverse perspectives, including people with disabilities, administrators, advocacy groups, and the public, and to maintain confidentiality in all matters.
  • Occasional travel required up to 10% of the time.
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