DISA Global Solutions, Inc.

Human Resources

• Design and manage employee benefits programs across health, welfare, retirement, wellness, leave, and voluntary offerings.
• Evaluate workforce trends and emerging benefit models to recommend innovative, data-driven plan enhancements.
• Lead annual benefits planning and renewal cycles, including strategy development and plan design recommendations.
• Research and implement new benefit programs that meet employee needs and support organizational goals.
• Analyze utilization data and market benchmarks to drive continuous improvement and maintain competitive positioning.
• Manage broker, carrier, and vendor relationships to ensure high-quality service delivery and cost-effective solutions.
• Lead RFPs and negotiate vendor contracts to optimize plan performance and employee experience.
• Monitor benefits budgets and financial performance, including forecasting and cost-containment strategies.
• Review claims analytics and recommend strategic plan adjustments.
• Ensure compliance with federal, state, and local regulations including ERISA, ACA, COBRA, HIPAA, FMLA, and Section 125.
• Maintain accurate plan documents and required reporting to support regulatory readiness and audit requirements.
• Develop and deliver employee communication strategies that improve understanding and utilization of benefits.
• Lead open enrollment planning and execution, ensuring a seamless and engaging employee experience.
• Serve as a trusted advisor to employees and leaders on benefits programs, wellbeing resources, and policy interpretation.
• Perform other duties as assigned.

Benefits Manager – HR Operations

Network Engineer

• In the hands-on role of Senior Network Engineer, you will serve as the technical lead for enterprise and cloud networking, owning design, implementation, and operational reliability of DISA’s hybrid network across on‑premises data centers, Remote Offices, Microsoft Azure, and Amazon Web Services (AWS).
• This position includes coordination responsibility over a team of Network Engineers and NOC members, ensuring consistent execution of runbooks, change management, incident response, and project delivery.
• You will drive the shift to Infrastructure as Code (IaC) and automation for network and firewall changes, and you will play a key leadership role in Zero Trust Micro‑Segmentation (ZTM) initiatives, including segmentation, default‑deny policies, and hypercare to minimize business disruption.

Lead Network Engineer

Account Manager

• Act as the main point of contact for a portfolio of assigned clients/owners, building trust and delivering proactive support and solutions.
• Gain deep insight into each clients/owner's business model, hiring and onboarding processes, goals, KPIs, and workflows.
• Develop and maintain detailed account and project plans that outline objectives, timelines, and progress for each client/owner.
• Grow the account through Upsells and Cross Selling.
• Serve as a strategic partner to client/owner by understanding their organizational structures and challenging them to consider innovative solutions.
• Engage with client/owner stakeholders at all levels—from procurement teams to C-suite executives—to identify opportunities and close business.
• Track and analyze sales trends, revenue generation, and potential competitive threats within accounts.
• Consistently meet or exceed defined revenue targets and account growth objectives.
• Ensure that all services provided align with client goals, expectations, and internal KPIs.
• Lead and deliver impactful Quarterly Business Reviews (QBRs), highlighting service value, performance, and recommendations, often onsite and in person.
• Prepare for and follow up on key meetings and engagements including presentations, site visits, and strategy sessions.
• Proactively identify and resolve systemic issues, including performing root cause analysis and implementing solutions.
• Coordinate with internal and external stakeholders to align on client/owner needs and project deliverables.
• Oversee and follow up on client/owner escalations and open issues related to operations, billing, technology, or customer service.
• Maintain accurate and up-to-date records of account activities, meetings, and communications in CRM (Salesforce).
• Share and implement account management best practices across the team.
• Participate in additional projects and responsibilities as needed.
• Additional duties as assigned.

Benefits Manager – HR Operations

Lead Network Engineer

Account Manager II, Client Success