Direct Line Group

Data Scientist

• Take full end-to-end ownership of customer pricing—across both risk and margin—working alongside a small, expert team of pricing and underwriting professionals
• Identify pricing opportunities across customer segments and implement strategies to optimize profitability and market competitiveness
• Drive innovation in pricing by developing and integrating new features, tools, and models to increase pricing sophistication
• Monitor claims performance to ensure pricing remains accurately calibrated, responsive to inflation, and aligned with emerging trends
• Build efficient, automated processes to enhance operational effectiveness and empower a high-performing, data-driven pricing team

Pricing Practitioner, Data Scientist

Consultant

• Implementing new pricing features and data enrichments
• Investigating drivers of Actual vs Expected risk cost gaps
• Working with Trading to take changes to market
• Developing high‑quality actionable insight reports
• Designing and carrying our Machine Learning and regular MI to guide pricing decisions
• Monitoring KPIs and identifying opportunities
• Running price optimisation in Radar
• Proposing and testing rate changes
• Portfolio management
• Coordination of team-wide pricing processes and planning
• Facilitating cross‑team project delivery
• Optimising pricing architecture

Pricing Consultant

Pricing Analyst

• Implementing new pricing features and data enrichments
• Investigating drivers of Actual vs Expected risk cost gaps
• Working with Trading to take changes to market
• Developing actionable insight reports
• Machine Learning and regular MI to guide pricing decisions
• Monitoring KPIs and identifying opportunities
• Running price optimisation in Radar
• Proposing and testing rate changes
• Co-ordination of team-wide pricing processes
• Facilitating cross-team project delivery
• Optimising pricing architecture

Attorney

• Responsible for the conduct of litigation across an allocated caseload.
• Oversee handlers working on supporting tasks within those cases
• Ensure quality and consistency of work prepared by case handlers.
• Apply professional judgment to case strategy, progression and settlement decisions.
• Work closely with ILR team leaders and colleagues to ensure seamless case management.
• Ensure matters are managed in accordance with procedural rules and professional obligations.
• Safeguard compliance with SRA regulations, Civil Procedure Rules, and client protocols.
• Maintain accurate records and ensure supporting staff work within defined processes.
• Keep up to date with developments in litigation practice and insurance recovery.

Motor Damage Solicitor

Analyst

• Monitor and report on weekly performance metrics across the Sales and Renewal funnels.
• Conduct in‑depth analysis to identify underlying trends, performance drivers, and improvement opportunities.
• Contextualise performance through active monitoring of the motor insurance market and competitor dynamics.
• Use data, commercial intuition, and structured thinking to make decisions in uncertain environments.
• Support the creation of the Business Plan for Motor PCW customers and track delivery against this plan.
• Be curious and creative: challenge assumptions, bring fresh perspectives, and identify opportunities for positive change.
• Work collaboratively with Pricing, Product, Operations, Marketing and Digital teams to drive aligned commercial outcomes.
• Drive delivery of initiatives using a test‑and‑learn approach to maximise benefits and generate insight.
• Build an understanding of customer and commercial trade‑offs in a highly regulated industry.
• Develop a strong understanding of the regulatory landscape and translate requirements into implications for business models, products, and processes.

Commercial Analyst

• Develop recommendations to improve DLG’s pricing performance and longer-term pricing capability, whilst maintaining underwriting discipline.
• Provide analytical support and insight to inform and influence business decisions and strategy, with a responsibility for ensuring robustness of output.
• Plan, manage and deliver specific tasks and projects in a pro-active, timely and accurate manner, providing insights, impacts and recommendations; lead specialised investigations, producing reports and presentations for internal stakeholders.
• Support the development of analysts; review work, provide feedback and create opportunities for learning in day to day activities.
• Maintain regulatory compliance, upholding governance standards and ensuring all activity meets FCA requirements.
• Collaborate across teams, sharing insights and supporting initiatives that drive pricing excellence.
• Identify opportunities for improvements to enable tasks to be performed in a more efficient manner.
• Challenge current processes appropriately with suggestions as to how these can be refined.

Senior Home Pricing Analyst

• Reporting into the Home Risk Modelling Lead you will
• Make Statistical Models to predict what claims to expect in the future
• Use Data Science Techniques to extract the most possible value from our extensive data
• Maintain regulatory compliance, upholding governance standards and ensuring all activity meets FCA requirements.
• Collaborate across teams, sharing insights and supporting initiatives that drive pricing excellence.
• Contribute to continuous improvement, using data-driven analysis to influence pricing strategies and customer outcomes.

Home Pricing Analyst

Manager

• Develop long-term value-adding supplier and relationship strategies for critical suppliers
• Translate functional objectives into specific category strategies
• Develop annual plans in liaison with Business Partners, Category Head and Sourcing teams
• Lead the management of complex supplier contracts, operational reviews, and in-contract negotiations
• Identify emerging risks and issues in relation to existing controls
• Ensure risks identified are actioned and addressed to a satisfactory level
• Attend the Category Sourcing Committee as requested
• Lead on commercial management and projects
• Engage with Business Partners and develop stakeholder networks and management approaches
• Manage sourcing and/or commercial managers as required
• Develop coaching relationships at all levels

Senior Commercial Manager – Fixed Term Contract

• Execute the roll-out plan for the Green Flag Rescue Patrol force within region, maximising roadside revenue opportunities, effectively controlling spend and monitoring customer satisfaction.
• Accountable for leading the growth and development of the patrol force creating high performing teams’ within region.
• Drive patrol performance and ensure performance metrics are consistently achieved across the allocated region.
• Identify and deliver efficiencies and roadside revenue opportunities whilst meeting the needs of our customers and adhering to risk and compliance requirements.
• Translate business strategy into meaningful direction and priorities for your team to achieve, providing support and guidance and maintaining clear accountability for the individual.
• Own, track and report performance and sustainability metrics for the area to the Head of Roadside, in accordance with the Green Flag patrol force strategy.
• Ensure that safe working practices are embedded at the heart of the Green Flag patrol force.

Roadside Area Manager

• Define and deliver Darwin trading MI, metrics and measures (from a multiple of sources)
• Deliver the business plan and trading KPIs
• Use a range of insight and direct approaches to actively keep track of the PCW market, present analysis and findings
• Develop retail price tests making price adaptations and build products and proposition s to improve trading metrics of written premium, volume, loss ratio and risk mix
• Build a deep understanding of the drivers of profitability, especially underlying risk pricing and the uncertainty inherent in the risk price
• Use data and commercial instinct to make big calls in uncertain economic conditions and help CEO /CFO / ExCo members understand these.
• Use multiple sources of insight to help unpack the equity story for our shareholders
• Use insight to actively keep track of the Insurance Market and give direction for pricing / product / customer journey improvement.