DiliTrust

Account Manager

• Take ownership of a client portfolio and build trusting relationships
• Manage contract renewals while creating cross-sell and up-sell opportunities
• Identify opportunities and grow existing accounts
• Advise and support clients through consultative engagement
• Monitor business and usage KPIs

Administrative Assistant

• Manage office supply inventory and place necessary orders
• Oversee office maintenance, cleaning, and security
• Coordinate office layout, seating arrangements, and workspace optimization
• Organize and maintain company records, documents, and databases
• Manage all administrative procedures related to immigration
• Support foreign employees with their onboarding and legal compliance
• Assist with onboarding new employees and organizing orientation sessions
• Act as a point of contact for employee inquiries regarding office policies
• Support the HR department with administrative tasks such as payroll, contracts, benefits, and expense reports
• Plan and coordinate team-building activities and corporate events
• Manage office budgets, monitor expenses, and process invoices
• Collaborate with the finance team on expense reporting and cost optimization
• Negotiate contracts with suppliers and service providers
• Record contracts, amendments, signed quotes, and customer orders in the internal information system
• Issue customer invoices
• Monitor accounts receivable and follow up with customers in collaboration with the customer service team
• Serve as a liaison between various departments and external stakeholders
• Manage internal communications and distribute company-wide announcements
• Schedule and coordinate meetings, travel, and logistics

Office Manager

Business Development Rep

• Generate qualified appointments that turn into sales opportunities for Account Executives
• Collaborate closely with Account Executives on prospecting strategies
• Phone prospecting to secure qualified meetings
• Conduct qualification meetings and end-to-end sales cycles in the Mid-Market / Enterprise segment

Business Development Representative

Security Operations

• Monitoring network and infrastructure security
• Administration of SOC tools: EDR, SIEM, VPN, Antivirus
• Automation of deployments and Infrastructure as Code
• Hardening of solutions
• Incident support and response
• Creation and updating of operating procedures
• Validation of security aspects of IT architectures
• Security monitoring and vulnerability remediation
• Product testing and technical validation
• Definition and implementation of the roadmap
• Security watch and knowledge sharing

Account Manager

Office Manager

Business Development Representative

SecOps Engineer