DigitalOcean

Business Operations Director

DigitalOcean

full-time

Posted on:

Location Type: Remote

Location: California • Colorado • United States

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Salary

💰 $143,000 - $179,000 per year

Job Level

Lead

About the role

  • Partnering with the COO to drive performance and efficiency across the organization
  • Partnering with the COO to execute key initiatives and special projects
  • Influencing and collaborating with business leaders to implement initiatives that will require cross functional coordination and staying in tune with the commercial demands of the business
  • Overseeing, motivating and guiding departmental program managers across operational departments to ensure coordinated efforts and optimal results
  • Partnering with the business intelligence team to manage and coordinate data-based programs to support the business
  • Lead system integrations to ensure that the business is effectively taking advantage of external vs internal technical resources and solutions in order to drive maximum efficiency, performance and scale
  • Boost efficiency and reduce risks and associated costs by defining and extending repeatable and scalable program management processes/frameworks for the Operations teams
  • Develop and manage dependencies across a portfolio of initiatives
  • Establish a best practice approach to change management
  • Manage, communicate and negotiate changes in program strategies, expectations and deliverables with key stakeholders
  • Leverage data analysis to gather and integrate requirements in order to successfully complete programs on time and to specification.
  • Management of the risk associated with systems and change management
  • Vendor Procurement and Management in relation to key initiatives and programs across the business

Requirements

  • Strong mentoring and leadership skills across cross-functional teams
  • Strong strategic intuition and ability to develop operational plans to optimize business performance
  • Ability to create a Strategic Vision for the systems that support the business and the ability to execute on the plan
  • Architectural mind-set to optimize technology and build lightweight processes
  • Excellent communication skills to clearly communicate progress, change, and status updates both verbally and in writing or presentation
  • Program management experience in executing system integration projects for SaaS businesses and the associated change management programs required to bring the people along
  • Strong skills in planning with a proven track record of completing projects to their fruition
  • Effective at helping teams deliver to their commitments
  • Strong attention to detail and understanding of intricate cross-dependencies
  • Organization skills that mitigate against human error
  • Advanced problem-solving skills balancing between budget, release schedule, and spec adherence
Benefits
  • Competitive salary
  • Flexible time off policy
  • Employee Assistance Program
  • Local Employee Meetups
  • Reimbursement for relevant conferences, training, and education
  • Access to LinkedIn Learning's 10,000+ courses
  • Employee Stock Purchase Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementdata analysissystem integrationchange managementvendor procurementoperational planningrisk managementprocess optimizationSaaS
Soft Skills
mentoringleadershipstrategic intuitioncommunicationplanningattention to detailorganizationproblem-solvingcollaboration