Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups
Own the relationship with high potential AI accounts
Advocate for your customers internally
Drive account growth by maintaining meaningful contact and identifying new opportunities
Manage and negotiate contract renewals
Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience
Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams

Requirements

10+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer
Cloud Infrastructure and AI experience required
Proven experience in contributing to onboarding and customer success pipelines
You're a self starter, timely, and know how to prioritize tasks efficiently
You're friendly and professional, with excellent written and phone communication skills
Relationship management experience and can effectively collect and communicate constructive feedback from customers
Will bring or develop a network of AI startups, founders and accelerators

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

account managementcontract negotiationcustomer successonboardingcloud infrastructureAI experiencesales engineering

Soft Skills

relationship managementcommunication skillsself-startertimelinesstask prioritizationprofessionalismcustomer advocacy