DigitalOcean

Senior Solutions Architect – AI/ML

DigitalOcean

full-time

Posted on:

Location Type: Remote

Location: CaliforniaMassachusettsUnited States

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Salary

💰 $117,600 - $147,000 per year

Job Level

About the role

  • Act as a trusted technical advisor for your accounts and partners, with a focus on AI/ML and GPU-based workloads
  • Collaborate with Account Managers, Technical Account Managers, and Partners to develop success plans aligned to business goals
  • Design, present, and implement scalable architectures, modernization strategies, and AI solutions tailored to customer needs
  • Lead technical deep dives, workshops, proof-of-concepts, and executive briefings to accelerate adoption
  • Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models
  • Optimize AI/ML workloads using tools like CUDA, TensorRT, vllm, and quantization methods (INT4, INT8, FP8)
  • Educate customers to build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes, NFS, and databases
  • Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines
  • Troubleshoot complex technical challenges in partnership with Engineering, Support, and Product teams
  • Provide customer feedback to shape product roadmaps and enhance platform capabilities
  • Support workload expansion, retention, and long-term partnership growth through proactive technical engagement

Requirements

  • 5+ years of Solutions Architecture, Technical Consulting, or Software Engineering experience
  • Deep expertise in AI/ML frameworks (TensorFlow, PyTorch) and platforms like Hugging Face
  • Experience deploying and fine-tuning LLMs (DeepSeek, Llama, Claude, GPT-4) and GenAI models
  • Strong knowledge of Kubernetes, Linux, distributed systems, NFS, Object Storage, and GPU optimization techniques (CUDA, TensorRT)
  • Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment
  • Familiarity with DevOps tools (Docker, Terraform, CI/CD pipelines) and modern cloud-native practices
  • Excellent communication skills, comfortable engaging and presenting to both engineers and executives
  • Proven ability to lead complex technical engagements from discovery and solution design to post-deployment success
  • Strong consultative approach, capable of identifying customer needs and crafting tailored cloud solutions that align with business objectives
Benefits
  • Competitive salary
  • Reimbursement for relevant conferences, training, and education
  • Access to LinkedIn Learning's 10,000+ courses
  • Employee Assistance Program
  • Local Employee Meetups
  • Flexible time off policy
  • Potential bonus based on performance
  • Equity compensation including grants and Employee Stock Purchase Program
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
AIMLTensorFlowPyTorchLLMsGenAIKubernetesCUDATensorRTquantization methods
Soft Skills
communicationconsultative approachleadershipproblem-solvingcustomer engagementpresentation skillscollaborationtechnical advisingstrategic planningcustomer needs identification