Digital Workforce Services Plc

IT Support

• Implement security measures, monitor and analyse security threats, conduct security audits, and respond to incidents.
• Manage and enforce security policies and procedures.
• Design and manage databases, optimise performance, and conduct regular backups.
• Provide technical support to end-users, resolve IT-related issues, and deliver on-site support for local users.
• Install, configure and maintain hardware, software, servers, operating systems, and business-critical applications.
• Monitor network performance and address connectivity issues.
• Perform routine system upgrades, patches, and maintenance tasks.
• Document and track support requests using ticketing tools and maintain documentation for system configurations and procedures.

IT Specialist