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Automation Engineer – UiPath, Blue Prism, AI Agent Technologies
Digital Workforce Services PlcAutomation Engineer maintaining robotic environments and troubleshooting processes at Digital Workforce. Supporting global customers with UiPath, Blue Prism, or AI Agents in a hybrid work setup.
Tech Stack
Tools & technologiesRPA
About the role
Key responsibilities & impact- Your key responsibility will be the maintenance of customers' robotic environments, with a specific focus on process-level issues.
- In this role, you will respond to tickets registered in our ticketing system, ensure the smooth operation of customer processes, collaborate with other teams and departments, and participate in internal initiatives.
- You will play vital role in ensuring compliance with operational procedures, SLAs, and security requirements.
Requirements
What you’ll need- Have experience with at least one of the following areas (UiPath, Blue Prism, AI Agents).
- Additional experience in automation, other RPA technologies or AI-related solutions is a plus
- Have experience in a customer facing role, ideally with big corporate environments with multiple stakeholders
- Worked in an intercultural environment and have good understanding, that the communication is more than just sending a quick message.
- Are passionate about continuous improvement how can we offer the best support (some of our customers worked with since the beginning of our operations)
- Feel confident communicating verbally and in writing in both Finnish and English
Benefits
Comp & perks- Competitive benefits package and caring company culture
- Hybrid and flexible working arrangements
- Opportunities for growth and professional development
- Exciting seminars, events, and courses to enhance your skills
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Robotic Process AutomationAutomation SolutionsAI Agents KnowledgeProcess-Level Issue ResolutionCompliance Management
Soft Skills
CollaborationIntercultural CommunicationContinuous Improvement Mindset