Call Center
Gainwell Technologies
Scheduling Specialist
Digital Ox
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Make 200+ outbound dials per day to prospects in the dental, chiropractic, and medical spaces
- Maintain 3–4 hours of daily talk time
- 70%+ Appointment show rates
- Follow proven scripts and customize them when needed to drive appointments
- Clearly communicate our offer and value prop to business owners and office managers
- Book qualified appointments directly into client calendars
- Track performance in our CRM and contribute to a competitive, high-accountability culture
- Handle objections with confidence and clarity—this is a high-rejection environment
- Collect credit card details over the phone when required
- Operate during U.S. business hours, from a fully equipped home office with reliable internet and backup power
Requirements
- 2+ year experience in outbound phone sales or appointment setting
- Experience working with CRM systems and following structured shifts
- Proven ability to meet or exceed daily quotas and KPIs
- Comfortable with sales scripts and adapting them in real-time
- Able to work independently, manage time efficiently, and stay consistent
- Must have:
- Quiet home office setup
- Dual Monitors
- High-speed internet (Fiber preferred)
- Backup power supply
- Clear communication skills in English
Benefits
- Competitive base + performance-based commission
- Work from home with a strong, winning team
- Regular coaching and feedback
- Access to real-time leaderboards and quota tracking
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outbound phone salesappointment settingCRM systemssales scriptsmeeting quotasKPI tracking
Soft skills
clear communicationtime managementindependenceadaptabilityconfidence in handling objections
