Account Manager
OSR Manage
CloudCyber SecurityVoIP
Job Level
SeniorLead
Tech Stack
Cloud
About the role
- Prepare agendas for every customer call, conduct strong customer meetings and identify opportunities from every sales call.
- Engage internal resources and support personnel to provide an exceptional customer experience.
- Leverage the broader sales resource eco-system to drive high impact opportunities.
- Work with urgency through all aspects of the sales cycle through closing.
- Maintain updated sales stages and accurate notes in Microsoft Dynamics CRM.
- Create and maintain account plans as required.
- Provide monthly client activity reports to all account stakeholders.
- Forecast and commit monthly sales volume accurately.
- Utilize reports to align contract objectives with deliverables.
- Attend assigned meetings and in all company training requirements.
- Clear, concise, documented communications both internally and externally.
- Be considered “Trusted-Advisor” to our clients on a daily basis.
Requirements
- 10+ years sales telecom/technology experience
- Technical Skills: Strong understanding of voice/data/internet applications, communications technology, and network topology. Ethernet, MPLS, SDWAN, VPN, SIP and TDM Voice, Data Center, Cloud Solutions, Managed Services, UCaaS.
- High-level understanding of the diversity of carriers, their rates, and their geographic representations.
- Requires an advanced level of experience negotiating carrier contracts.
- Solid understanding of technical terminology related to telecommunications carrier products & services.
- Must have an advanced understanding of telecommunications industry and sales cycles.
- Self-motivated, pro-active, results-oriented telecom/network professional with the ability to work within a team environment.
- Strong communication, written and formal presentation skills.
- Advanced sales experience in a similar inside/outside role.
- Experience selling into large complex Enterprise accounts.
- Large complex multi-location account experience needed.
- Prepared, organized and planned approach to daily business pursuits.
- Work hand in hand with Operations, be able to work effectively in a team-approach.
- Effective relationship building.
- Positive, effective communicator.
- Team player and coachable.
- Results-oriented/outcome-driven.
- Works well when presented with challenges.
- Ability to travel and meet with clients when needed
