Diabetes Youth Families

Manager

• Establish Clinical Partnerships by building strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products
• Evaluate and recommend Certified Pod Trainers (CPTs) for Insulet
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies

Clinical Services Manager

• Establish Clinical Partnerships
• Build strong relationships with key stakeholders, including endocrinologists, primary care providers, and diabetes management teams in hospitals, clinics, and private practices.
• Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
• Expand your network and credibility within the diabetes community by actively participating in local events and initiatives that position you as a leader in diabetes care.
• Own Patient Training
• Schedule and deliver personalized training to patients on the proper use and care of Insulet products, ensuring they feel confident and informed about their treatment.
• Assess patient needs and customize training programs, tailoring sessions to accommodate varying levels of familiarity with the device.
• Provide ongoing support and education, offering follow-up consultation to address questions, troubleshoot issues, and ensure successful long-term device usage.
• Collaborate with healthcare providers to ensure training aligns with clinical treatment plans, fostering seamless integration of the device into the patient’s care routine.
• Empower patients to manage their condition effectively by explaining device features, functionality, and best practices for optimal results in everyday use.
• Oversee Clinical Education
• Evaluate and recommend Certified Pod Trainers (CPTs) who wish to become consultant CPTs for Insulet
• Oversee CPTs by providing timely product updates and being a clinical resource.
• Leverage multiple data sources to inform education strategy and individual/team actions.
• Maintain and update data systems, such as Salesforce, to capture training metrics.
• Conduct administrative responsibilities, managing operations while adhering to budgetary guidelines.
• Sell Through Clinical Expertise
• Empower decision-making by promoting the life-changing benefits of insulin pump therapy to healthcare providers and patients.
• Collaborate closely with territory partners to achieve shared sales goals while contributing your clinical expertise to shape effective strategies.
• Champion inspiring patient success stories, leveraging real-world examples to demonstrate the impact of Insulet’s solutions and drive product adoption through clinical selling techniques.
• Execute field sales activities with a strategic, patient-centered approach, ensuring all promotional efforts are aligned with established guidelines while maximizing impact in the field.

Clinical Services Manager – Field Based

ServiceNow

• Meet with stakeholders to define and document ServiceNow solutions that meet business needs and organizational objectives
• Own the relationship with stakeholders to identify, prioritize, model, and document business process and data requirements
• Analyze patterns of business activity to understand demand levels for stakeholder requests
• Ensure business requirements are understood, developed, tested, and delivered to specifications
• Respond to ServiceNow service issues, and administration requests
• Create quality content and documentation for workflows, services, user guides, testing, training, and self-service
• Represent project stakeholders throughout planning, development, and release phases
• Coordinate User Acceptance Testing (UAT)

Business Analyst, ServiceNow

IT Support

• Responsible for managing Insulet’s technology portfolio, enterprise architecture governance processes, operating model, and supporting tooling.
• Partner with colleagues in IT, Enterprise Architecture, Program Management, and delivery teams to deliver the following:
• Own and evolve enterprise architecture processes and governance mechanisms, including portfolio documentation, roadmaps, standards, decisions, governance and review forums.
• Design and continuously improve the enterprise architecture operating model, including engagement patterns, decision rights, and collaboration mechanisms.
• Lead cross functional architecture working groups to define and implement enterprise wide standards, reference architectures, and shared practices.
• Partner with IT, product development, and procurement to mature technology evaluation, vendor management, and lifecycle practices.
• Establish mechanisms to assess architecture and architecture process maturity and track progress using meaningful metrics.
• Implement the multi-phase deployment of the Enterprise Architecture (EA) tool, moving from initial inventory to strategic roadmapping.
• Maintain the "Single Source of Truth" within the tool by auditing architectural artifacts, managing the metamodel, and ensuring compliance with taxonomy standards.
• Develop automated dashboards within the EA tool to provide leadership with visibility into capability heat mapping, technical debt, lifecycle risks, cost of ownership and cloud transformation progress.
• Act as the primary solution architectural point of contact for one or more specific business units to ensure domain projects align with enterprise strategy.
• Assist in drafting Solution Architecture Documents (SADs) for new initiatives ensuring they utilize approved enterprise patterns and shared services.
• Prepare materials for the Architecture Review Board (ARB) and document all decisions or exceptions related to the specific domain.

Staff Enterprise Architect, Practice & Governance Lead

Security Operations

• Lead the design, development, and continuous improvement of detection engineering use cases across SIEM, EDR, and cloud security platforms.
• Develop, tune, and validate detection logic aligned to adversary tactics, techniques, and procedures (TTPs), leveraging frameworks such as MITRE ATT&CK.
• Integrate and operationalize cyber threat intelligence to enhance detection coverage, threat hunting, and incident response prioritization.
• Serve as a technical lead during high-severity security incidents, performing advanced investigation, containment, and remediation activities.
• Conduct proactive threat hunting to identify malicious activity that bypasses automated detections.
• Partner with security engineering and architecture teams to influence and improve defensive security architecture across endpoint, identity, network, and cloud environments.
• Support and participate in penetration testing and purple team exercises, translating offensive findings into actionable defensive improvements and detections.
• Develop and maintain incident response playbooks, detection documentation, and investigative runbooks.
• Provide expert guidance and mentorship to SOC analysts, elevating overall team capability.
• Collaborate with IT, cloud, infrastructure, and application teams to remediate vulnerabilities and reduce systemic risk.
• Contribute to SOC maturity initiatives including automation, tooling optimization, and operational process improvements.

Senior Cybersecurity Operations Analyst

Marketing

• Support the Field Marketing team with coordination and logistics for sales meetings and regional activities.
• Provide administrative support for regional sales and field marketing led meetings (agenda prep, note-taking, tracking follow-ups).
• Assist with presentation preparation, including simple formatting and organization.
• Help with basic operations, such as organizing materials, tracking shipments, and supporting on-site needs when applicable.
• Support day-to-day team coordination tasks to keep field programs running smoothly.

Field Marketing Intern

• Establish Clinical Partnerships with key stakeholders
• Share expertise about diabetes management
• Own Patient Training
• Oversee Clinical Education
• Sell Through Clinical Expertise

Account Manager

• Develop and lead the territory’s business strategy
• Collaborate with territory partners to co-create efficient routing strategies
• Take full ownership of the patient onboarding process
• Own and exceed sales targets while driving market share growth
• Leverage a consultative approach when sharing industry, disease, and product knowledge
• Build and use knowledge of Type 1 and Type 2 diabetes
• Present Insulet products and differentiate them from competitive products
• Collaborate with internal stakeholders in delivering high-quality customer onboarding and training
• Cultivate and strengthen relationships with the entire office (HCPs, administrative staff, etc.)

Territory Manager – Field Based

• Develop and lead the territory’s business strategy
• Collaborate with territory partners
• Take full ownership of the patient onboarding process
• Own and exceed sales targets
• Leverage a consultative approach when sharing industry knowledge

Full-stack Engineer

• Designs and documents mobile software architecture for new and existing Insulet products.
• Ensures that designs are in compliance with Company policies, and that architectural approaches are appropriate for the design and maintenance of medical products.
• Works with Software, Quality, Regulatory, Marketing and Manufacturing to ensure that designs meet technical, regulatory and manufacturing requirements.
• Works closely with other architecture, systems, software, and hardware engineers to design software systems.
• Participate in technical design reviews.
• Participate in product design reviews.
• Directs and mentors junior engineers as requested.
• Perform other duties as required.

Senior Staff Mobile Software Architect

Content Writer

• Responsible for the assessment, follow-up, coding, and vigilance activities for complaints globally.
• Author, peer review, and approve vigilance reports to ensure on time submissions to the appropriate regulatory authorities.
• Support management in day-to-day operations in a fast-paced work environment; Support proper coding of complaints and reportable events.
• Collaborate with engineering, complaint investigation laboratory, medical and other internal staff to review events, coding, and investigation results to support regulatory reporting compliance.
• Contribute to departmental non-conformances escalated into CAPA System.
• Serve as a subject matter expert for post-market and complaint handling regulatory questions and inquiries.
• Support internal and external audits and inspections.
• Assist with special projects, as assigned, with minimal supervision.
• Perform other duties as required.

Global Product Monitoring Vigilance Report Writer

Digital Marketing

• Support the development, execution and promotion of multi-channel digital campaigns (email, web, paid media, webinars and social) in alignment with HCP marketing strategy and business priorities
• Build, QA, and deploy email campaigns; ensure flawless inbox experiences and own management of templates, list segmentation, dynamic content, and automations to optimize success
• Manage content updates and enhancements across web pages in partnership with internal website and marketing teams
• Coordinate the publication and management social content across relevant channels, notably LinkedIn
• Contribute to digital content calendars, ensure version control and compliance, and asset organization to ensure alignment and efficiency
• Assist with metadata, structured data, SEO and GEO, link tracking, and content governance to support performance measurement, analytics needs, and troubleshooting across digital channels
• Deliver technical digital marketing support, ensuring timely and accurate development and deployments
• Ensure digital content adheres to compliance, regulatory, and brand standards
• Analyze, test & advise on optimizations / track and report on campaign performance, delivering actionable insights and recommendations to drive increased engagement and conversion
• Monitor digital platforms for accuracy, functionality, and optimization opportunities
• Stay up to date on digital best practices—especially within healthcare and regulated industries and social media trends
• Help evolve digital processes, documentation, and playbooks to support team growth and operational consistency
• Partner with larger marketing team to ensure campaign materials and timelines are aligned for successful activation
• Act as a key liaison between strategy, creative, and technical teams to keep projects moving and channels performing

Associate Manager, HCP Digital Marketing

Systems Engineer

• Provide technical leadership and systems engineering subject matter expertise in support of concept development, safety assessment, system architecture, system and software requirements, integration, and system level documentation of web and mobile data management systems
• Build and enable high performing system engineering team
• Lead and oversee the development of product requirements, specifications, and identification of applicable standards
• Serve as a key member of a cross-functional project team consisting of developers, testers, software and system architects, analytics, site reliability engineers, cloud operations, Medical, Marketing, Data engineering, Privacy, Regulatory, Product owners, Product Managers, quality engineers, external partners to achieve project deliverables
• Develop and implement robust systems engineering processes, establish tools and training programs, and oversee systems engineering activities across all product development efforts
• Support project planning, including the development of cost, schedule, and technical baselines for product development activities
• Have a very strong enterprise mindset and able to provide solutions to complex problems and demonstrate the ability to make design decisions and trade-offs
• Provide support for production, delivery, and post-delivery customer issues
• Manage and deploy systems engineering resources across a broad and dynamic program portfolio to support the execution of the portfolio plan on time and with quality
• Elaborate and allocate strategic departmental objectives to align the team with broader R&D and Insulet objectives and to challenge and grow team capability while delivering on organizational priorities
• Engage with peer leaders across the organization to develop a coordinated, cross-functional approach the safety, quality, and efficacy of the Insulet’s products
• Engage with internal and external stakeholders and data partners to align on data needs and data visualization best practices

Clinical Services Manager

Clinical Services Manager – Field Based

Business Analyst, ServiceNow

Staff Enterprise Architect, Practice & Governance Lead

Senior Cybersecurity Operations Analyst

Field Marketing Intern

Clinical Services Manager

Territory Manager – Field Based

Territory Manager – Field Based

Senior Staff Mobile Software Architect

Global Product Monitoring Vigilance Report Writer

Associate Manager, HCP Digital Marketing

Manager, Systems Engineering