Diabetes Youth Families

Program Manager

• Lead and manage a portfolio of strategic regulatory and quality programs, ensuring alignment with enterprise priorities and compliance requirements
• Partner with all functional area VPs and Management staff and other enterprise functions, in establishing overall program goals, scope, resources, and the plans for seamless execution of initiatives
• Help define clear strategic priorities, and project milestones across a matrixed, cross-functional team of key stakeholders
• Act as a trusted liaison between executive leadership and program teams, translating strategic goals into actionable plans
• Establish and maintain operating rhythms for leadership meetings as well as strategic priorities
• Drive adoption of standardized tools and frameworks for program tracking and reporting
• Champion a culture of quality and continuous improvement and operational excellence
• Develop and maintain integrated program plans, timelines, and deliverables across functions
• Identify and implement process enhancements to improve efficiency, compliance, and quality outcomes
• Lead cross-functional initiatives to drive enterprise-wide process improvements
• Support development and accountability to budget and other financial planning deliverables across the function
• Optimize resource utilization and monitor KPIs to assess program health and impact
• Prepare executive-level dashboards and reports to communicate progress and escalate risks
• Serve as primary communications conduit to external partners and internal cross-functional project teams executing project tasks and details

Director, Program Management – Operations

Manager

• Define and evolve the long-term vision for field analytics aligned with commercial strategy.
• Oversee enterprise-grade reporting systems delivering actionable insights to field leadership.
• Lead commercial storytelling frameworks that turn complex data into compelling, decision-driving narratives.
• Ensure reporting adapts to market conditions, organizational changes, and customer dynamics.
• Lead international standardization of reporting frameworks to ensure consistency across markets.
• Define and maintain data standards, definitions, and reporting practices in partnership with global teams.
• Oversee processes for data validation, quality assurance, and audit readiness for field-facing analytics.
• Establish scalable governance operating models supporting risk mitigation and long-term stability.
• Act as the strategic interface between analytics and sales, finance, operations, IT, and commercial leadership.
• Build communities of practice to elevate analytics capabilities across the international commercial organization.
• Represent field analytics in leadership forums to support alignment and strategic decision-making.
• Engage directly with VPs, GMs, and senior leaders to shape analytics priorities and influence commercial strategy.
• Lead and develop a high-performing team of analysts supporting international markets.
• Define priorities, manage workload, and ensure alignment of analytics outputs with business goals.
• Build a culture of excellence, innovation, and accountability.
• Oversee resource planning, skills development, and succession planning across the analytics function.

Senior Manager, Field Analytics

Financial Planning and Analysis

• Support 5-year strategic planning, intrinsic value modeling, and strategic analyses across markets
• Build and maintain financial models, ROI analyses, and other strategic financial models
• Conduct financial and market research to support strategic decision-making
• Perform financial due diligence modeling support for strategic or commercial initiatives
• Support blank-slate special projects and other adhoc Strategic Finance tasks
• Ensure forecast accuracy and consistency across functions
• Contribute to total company forecast consolidation, budget development, and long-range planning deliverables

Manager, Strategic Finance – Corporate FP&A

Product Manager

• Obtain high-level work estimation (t-shirt size) for Phase A and Phase B
• Prioritizes the ART Backlog to streamline the execution of program priorities
• Maintains the conceptual and technical integrity of the Features for the team
• Provides input into timelines/ dates, and investigates alternate paths forward on potential timing options
• Drives tradeoff evaluations on feature implementation
• Defines Program Increment objectives
• Participates in usability studies to bring voice of the customer on a feature to the team
• Support PM with Phase A business case development (both cost and value)
• Support PM with Phase B in defining and gaining approval of customer journeys, detailed process flows, epic identification, feature identification, and consolidation of high-level work estimations required for Phase B approval and closure
• Ensure consistency of configuration and partners with Solution Leads to ensure design and development consistency across all work with ART
• Lead software selection to define product scope and capabilities.
• Serve as 1st escalation point for all Delivery POs in the ART (questions on feature refinement, solution options, and/or in sprint tradeoffs

Product Owner, Cloud

Compliance

• Serve as a key member of cross‑functional project teams, including electrical, software, mechanical, manufacturing, and quality engineering, to support design, development, launch readiness, and lifecycle maintenance.
• Interface with nationally recognized test laboratories (NRTLs) to obtain and maintain product certifications.
• Collaborate with R&D staff to ensure consistent understanding and application of relevant standards and regulatory requirements across engineering disciplines.
• Develop compliance plans tailored to the scope, risk, and intended use of each program.
• Determine applicable U.S. and international standards in collaboration with Systems Engineering Leads, Regulatory Affairs, and Quality.
• Maintain working knowledge of FDA guidance and global standards related to mobile device technologies in medical products.
• Interpret external standards and ensure ongoing compliance via reviews of product changes.
• Monitor changes to regulatory requirements and external standards, performing gap analyses and communicating impacts to internal stakeholders.
• Coordinate and support system-level testing against relevant external safety, software, EMC, usability, and wireless standards.
• Organize and manage third‑party lab testing, documentation, reports, and compliance activities.
• Ensure that components critical to product safety are certified and properly documented.
• Audit Support & Compliance Governance
• Support internal audit readiness activities and respond to certification body inquiries.
• Coordinate cross‑functional compliance activities, ensuring alignment with program timelines, deliverables, and quality system requirements.
• Provide guidance to senior and executive leadership on critical compliance matters impacting product development, certification, or market access.

Senior Compliance Engineer

Inside Sales

• Manage Your Pipeline
• Deploy a high level of customer service throughout the patient onboarding process, leading the patient from prescription to activating and registering the customers Omnipod device
• Track patient progress in the pipeline funnel and actively document actions taken or needed
• Analyze data insights and trends to effectively prioritize pipeline leads to drive business impact
• Take ownership in investigating data discrepancies or issues and work to resolve, involving appropriate stakeholders
• Engage Your Customers
• Leverage comprehensive product knowledge to address customer inquiries about Omnipod, highlighting its benefits and providing competitive comparisons
• Tailor communications that proactively address patient needs by taking a consultative approach to selling to drive patient adoption and support overall business objectives
• Proactively address challenges or patient concerns using data-driven solutions and identify opportunities to improve patient interactions
• Collaborate for Impact
• Collaborate seamlessly with reimbursement and field sales in your territory to ensure patient leads progress after prescription has been fulfilled
• Effectively manage communications with pharmacy representatives to ensure patients appropriately receive Omnipod and data is accurately aligned across teams
• Provide support to territory partners (Territory Managers and Clinical Services Managers) for resolving provider or patient issues
• Contribute to Improvements
• Continuously seek opportunities for process improvement and provide regular feedback and innovative suggestions to enhance Inside Sales and service operations
• Drive internal initiatives as identified and assigned by leadership

Inside Sales Associate – Extended Hours

Marketing

• Lead the development and execution of high-impact healthcare professional (HCP) educational programs across digital channels and live education events
• Create engaging content for live and digital educational programs (i.e. webinars, eLearning, and speaker programs) while defining KPIs and ensuring alignment with overall marketing objectives
• Define learning objectives, content scope and delivery formats for digital education and partnership educational opportunities (i.e., through professional organizations and other external partners)
• Lead content development for educational events at national and regional conferences
• Lead content development for Speaker Bureau, and lead 2X/year Speaker Training events
• Partner with external faculty to co-develop and deliver high impact educational content through digital channels
• Execute non-CME Insulet-sponsored webinars including content, promotion, and lead pull-through
• Lead educational content and experience on Omnipod.com
• Define and track KPIs to measure success

Associate Marketing Manager – Professional Education

Systems Engineer

• Support the definition, integration, and characterization of innovative product content
• Engage and actively contribute to system engineering activities within Life Cycle Engineering
• Collaborate with seasoned Systems Engineers on troubleshooting design issues and methods of improvement
• Collaborate with cross-functional project teams to achieve project deliverables
• Contribute to design changes for subsystems including requirement refinement, risk reviews, risk mitigations, and system verification plans
• Support functional analysis, timeline analysis, and detailed trade-off studies
• Contribute to troubleshooting system-level issues and root cause analysis
• Contribute to risk management activities, including hazard identification and FMEA
• Work closely with regulatory affairs and quality assurance teams for regulatory submissions
• Author engineering build requests and design protocols

Associate Systems Engineer

Analyst

• Implement timely and accurate daily, weekly, monthly, and quarterly sales reporting packages
• Recommend and implement processes to streamline and improve sales reporting/analytics
• Maintain accurate CRM system with timely responses to requests
• Engage and lead ad hoc projects/analysis as needed
• Identify areas of improvement and develop a path to achieve
• Develop proper documentation of all processes
• Assist on the variable compensation process for the commercial team

Incentive Compensation Analyst

Full-stack Engineer

• Designs, develops, tests and documents Cloud software for new and existing Insulet products
• Work closely with business stakeholders, lead engineers, Cloud Ops, and Cloud Security to design high-quality, performant, scalable, secure Cloud solutions
• Evaluate new technologies and explore solution alternatives; develop prototypes
• Works closely with other software, software QA, and hardware engineers to integrate, debug, and test systems
• Ensures that their design is within compliance with Company policies, and that software activities are appropriate for the design and maintenance of medical products
• Works with Quality, Regulatory, and Marketing to ensure that designs meet technical and regulatory requirements
• Participate in product design reviews

Software Engineer – Full Stack

Lead Generation

• Responsible for making outbound calls to patients who have expressed interest in the OmniPod System.
• Responsible for handling inbound calls from patients generated through physicians’ offices as well as through marketing programs.
• Introduce our sales team process to prospective patients
• Apply knowledge of Insulet’s products to answer customer’s inquiries about the OmniPod product and competitive comparisons to move prospects through the sales cycle in agreed upon time frames.
• Generate sales qualified leads out of potential patients by converting marketing generated leads.
• Performs other duties as required.

Lead Generation Representative

Account Executive

Inside Sales Representative

Software Engineer

• Provide work leadership/mentorship to team members, including but not limited to, training support on processes and procedures
• Performs complex tasks to ensure compliance with quality standards
• Track daily team metrics to ensure performance targets are achieved
• Works with failure analysis engineers and other Post Market team members to ensure effective inspection, protocols, and procedures are implemented and maintained
• Assists in the development of protocols and standards to meet quality specifications and recommends procedural changes
• Perform product evaluation including root cause/troubleshooting and failure analysis
• Review applicable DHR’s, NCMR’s, CAPA’s, and deviations associated with individual complaints
• Summarize investigations with Root Cause Analysis and drive further action when appropriate
• Manages, facilitates, and participates in Continuous Improvement projects
• Approve / Sign-off work of failure analysis engineers and associates
• Gather, evaluate, and trend product reliability data
• Assist in cross-functional special projects
• Performs other duties as assigned