Director, US Distribution – Fulfillment

Diabetes Youth Families

. Lead daily distribution and warehouse operations across two U.S.

Posted 5/15/2026full-timeActon • Massachusetts • 🇺🇸 United StatesLead💰 $144,600 - $216,900 per yearWebsite

About the role

Key responsibilities & impact

Lead daily distribution and warehouse operations across two U.S. fulfillment locations, ensuring safe, compliant, and highly efficient execution.
Oversee finished-goods receiving, storage, replenishment, picking, packing, and shipping activities.
Ensure inventory accuracy, proper material handling, and optimal space utilization.
Provide strong direction and leadership to site managers, supervisors, and hourly warehouse teams developing standard work and measurable performance structure.
Establish, track, and manage KPIs for warehouse operations, including productivity, accuracy, fulfillment speed, safety, cost, and service levels.
Conduct daily, weekly, and monthly performance reviews; implement action plans to address gaps.
Partner with multiple functions including but not limited to Planning, Quality, Manufacturing, Customer Care, and IT to resolve issues impacting order fulfillment or system data integrity.
Improve and standardize operational documentation, SOPs, and work instructions across both distribution centers.
Strengthen system and process controls to improve accuracy, audit readiness, and compliance.

Requirements

What you’ll need

Proven leadership experience (10+ years) in U.S. distribution, warehousing, logistics, or supply chain operations.
Experience managing multi-site warehouse operations and medium-to-large teams driving standard work and structure.
Demonstrated success in implementing process improvements, automation, and warehouse systems enhancements.
Strong understanding of SAP WMS, inventory controls, and data integrity processes.
Skilled in KPI development, performance management, operational reporting, and data analysis (PowerBI a plus)
Excellent communication, stakeholder management, and cross-functional collaboration skills.
Ability to thrive in a fast-paced, high-growth environment.

Benefits

Comp & perks

Medical, dental, and vision insurance
401(k) with company match
Paid time off (PTO)
And additional employee wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

warehouse operationsinventory accuracymaterial handlingKPI developmentperformance managementdata analysisprocess improvementsautomationSAP WMSoperational reporting

Soft Skills

leadershipcommunicationstakeholder managementcross-functional collaborationdirectionproblem-solvingperformance reviewsaction planningteam developmentorganizational skills