Commercial Sales Manager
Zendesk
Director, Commercial Planning and Initiatives
Diabetes Youth Families
full-time
Posted on:
Location Type: Hybrid
Location: London • 🇬🇧 United Kingdom
Visit company websiteJob Level
Lead
About the role
- Drive Integrated Commercial Planning: Partner with the International Head of Commercial Planning and key functional stakeholders to design and implement regional Integrated Commercial Plans that reflect strategic priorities and market realities
- Build and deploy planning frameworks that support prioritization, alignment, and agility in dynamic, multi-market environments
- Ensure Integrated Commercial Plans are actionable, measurable, and fully aligned with broader commercial and franchise goals
- Identify and Prioritize Regional Strategic Programs: Collect and prioritize a pipeline of strategic commercial initiatives to be implemented in local markets and align functional stakeholders on key initiatives
- Deploy team resources strategically to match initiative complexity and business impact
- Coach and Empower High-Performing Teams: Manage, coach, and mentor direct reports, set clear objectives, support professional growth, and allocate team capacity
- Champion a collaborative environment that empowers the team to innovate, share learnings, and continuously improve delivery excellence
- Lead Cross-Functional Program Execution: Assign and manage program resources, monitor program progress, proactively identify risks and opportunities, and ensure successful delivery against timelines and performance targets
- Foster a culture of knowledge-sharing, adoption of best practices and scalable processes across international teams
Requirements
- Bachelor's degree in business, marketing, economics, or related field required; Master’s degree preferred
- Demonstrated experience in commercial strategy, planning, or operations within a global or regional context
- Experience managing cross-functional teams and complex program portfolios in life sciences, med tech, or a related industry preferred
- Effective project management, communication, and leadership skills
- Strategic vision to drive complex, multi-market projects from planning through execution
- Strong project and program management skills, particularly in leading multiple concurrent initiatives
- Deep commercial acumen to guide strategic planning and direct investment toward high-impact initiative
- Highly skilled in aligning individual and organizational goals, performance management, and talent development
- Adept at allocating team resources to high-impact programs, balancing capacity, budget, and timing
- Ability to articulate clear, compelling messages to unite cross-functional teams and secure senior-leader buy-in
- Strong interpersonal skills to work and communicate effectively with stakeholders across sales, marketing, medical affairs, finance, and global planning teams
- Strong command of regulatory frameworks, reimbursement systems, and healthcare delivery models
Benefits
- Eligible for hybrid working arrangements and requires on-site work from Insulet's London office at least three (3) days per week.
- Support a healthy work and life balance.
- We foster and celebrate curiosity, innovation, and learning.
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
commercial strategyplanningproject managementprogram managementstrategic planningperformance managementtalent developmentresource allocationrisk managementmeasurable objectives
Soft skills
leadershipcoachingmentoringcommunicationcollaborationinterpersonal skillsstrategic visioninnovationknowledge-sharingdelivery excellence
Certifications
Bachelor's degreeMaster’s degree
