Order Management Process Support Specialist, International Customer Care
Diabetes Youth Families
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Support the International B2C and B2B Order Management process
- Improve and monitor order accuracy on order processing
- Support the Order Management Team with New Product Launches and program implementations
- Monitor KPI’s for B2C Order Management
- Support a continuous improvement mindset throughout the Order Management and associated functions
Requirements
- Degree level or other transferable experience
- Demonstrated experience within a call centre or commercial environment
- Sound background in order management or other relevant experience
- Experience working cross-functionally and cross-culturally in support of business processes and/or systems
- Languages: English fluent, additional language an advantage (Dutch, French, or German preferred)
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
order managementKPI monitoringnew product launchesprogram implementations
Soft skills
continuous improvement mindsetcross-functional collaborationcross-cultural communication
Certifications
degree