Diabetes Youth Families

Director, Sales Operations

Diabetes Youth Families

full-time

Posted on:

Location: 🇬🇧 United Kingdom

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Job Level

Lead

About the role

  • Lead the optimization of sales processes, infrastructure, and performance within assigned region to accelerate growth and enable commercial excellence
  • Develop and implement strategic sales plans, manage sales operations, and ensure efficiency and effectiveness of the sales team
  • Drive sales performance by developing strategic plans, aligning with business goals and KPIs, and refining incentive compensation strategies
  • Work closely with sales leadership to optimize sales deployment strategies for market needs
  • Lead and inspire a diverse team responsible for incentive compensation, sales deployment, and field analytics (plus sampling for the US role)
  • Oversee hiring, development, and performance management of the sales operations team
  • Collaborate with commercial analytics and global data teams to tailor data infrastructure for regional requirements
  • Guide generation of actionable sales insights and own delivery of key metrics with consistency in data definitions and accuracy
  • Create and refine repeatable, scalable processes and optimize sales performance management (SPM) platforms
  • Promote continuous improvement across reporting systems and tools and lead global sharing of sales operations best practices
  • Collaborate with marketing, finance, and operations teams to align on data and performance goals

Requirements

  • Bachelor's degree in business, data science, statistics, economics, or related field required
  • Master’s degree or MBA preferred
  • Demonstrated experience leading and scaling sales operations functions
  • Experience harnessing data-driven insights to shape regional go-to-market strategies, ideally within med tech, healthcare, or life sciences sectors
  • Proven track record of delivering regional objectives across complex, cross-functional, and geographically distributed teams
  • Experience aligning stakeholders from sales, marketing, finance, and product toward unified business outcomes
  • Proven capacity to set strategic direction by translating complex analytics and market intelligence into growth roadmaps
  • Expertise in driving a culture of strategic operational excellence using agile frameworks, emerging technologies, and governance models
  • Proven ability to design incentive compensation architectures and field enablement strategies
  • Leadership ability to manage, coach, and develop high-performing teams
  • Expertise in architecting scalable, technology-enabled processes and governance frameworks
  • Proven capacity to influence executive stakeholders and forge cross-functional alliances
  • Expertise in strategic workforce and resource planning, including succession plans, capacity models, and coverage frameworks
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