Director, Sales Operations

Diabetes Youth Families

full-time

Posted on: 9/3/2025

Origin: • 🇬🇧 United Kingdom

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About the role

Lead the optimization of sales processes, infrastructure, and performance within assigned region to accelerate growth and enable commercial excellence
Develop and implement strategic sales plans, manage sales operations, and ensure efficiency and effectiveness of the sales team
Drive sales performance by developing strategic plans, aligning with business goals and KPIs, and refining incentive compensation strategies
Work closely with sales leadership to optimize sales deployment strategies for market needs
Lead and inspire a diverse team responsible for incentive compensation, sales deployment, and field analytics (plus sampling for the US role)
Oversee hiring, development, and performance management of the sales operations team
Collaborate with commercial analytics and global data teams to tailor data infrastructure for regional requirements
Guide generation of actionable sales insights and own delivery of key metrics with consistency in data definitions and accuracy
Create and refine repeatable, scalable processes and optimize sales performance management (SPM) platforms
Promote continuous improvement across reporting systems and tools and lead global sharing of sales operations best practices
Collaborate with marketing, finance, and operations teams to align on data and performance goals

Bachelor's degree in business, data science, statistics, economics, or related field required
Master’s degree or MBA preferred
Demonstrated experience leading and scaling sales operations functions
Experience harnessing data-driven insights to shape regional go-to-market strategies, ideally within med tech, healthcare, or life sciences sectors
Proven track record of delivering regional objectives across complex, cross-functional, and geographically distributed teams
Experience aligning stakeholders from sales, marketing, finance, and product toward unified business outcomes
Proven capacity to set strategic direction by translating complex analytics and market intelligence into growth roadmaps
Expertise in driving a culture of strategic operational excellence using agile frameworks, emerging technologies, and governance models
Proven ability to design incentive compensation architectures and field enablement strategies
Leadership ability to manage, coach, and develop high-performing teams
Expertise in architecting scalable, technology-enabled processes and governance frameworks
Proven capacity to influence executive stakeholders and forge cross-functional alliances
Expertise in strategic workforce and resource planning, including succession plans, capacity models, and coverage frameworks