Lead our technology roadmap for Sales, Marketing, and Service.
Manage US resources for the primary business partner to our Commercial leadership team.
Oversee the ecosystem of applications that drive revenue (CRM, Marketing Automation, Analytics).
Ensure strict adherence to the regulatory requirements unique to the Medical Device industry (HIPAA, GDPR, Sunshine Act, GxP).
Partner with Sales, Marketing, and Commercial Operations leadership to define a multi-year technology strategy.
Analyze business processes to identify gaps and opportunities for automation, digitalization, and efficiency improvements.
Manage the Commercial IT budget, including CapEx / OpEx planning, software licensing, and vendor contract negotiations.
Own the architecture, development, and ongoing maintenance of the Commercial stack, primarily focused on Salesforce.com (SFDC) or Veeva CRM.
Oversee the integration of marketing automation platforms (e.g., Marketo, HubSpot, Salesforce Marketing Cloud) with the CRM.

Requirements

Typically requires a Bachelor’s degree in a technical discipline
13+ years of industry experience
5-8 years of previous people management experience
Proven track record of managing full-lifecycle IT projects using Agile/Scrum methodologies.
Understanding of ERP integrations (SAP, Oracle, or Microsoft Dynamics) with Commercial front-end systems.
Understanding of MedTech sales cycles, GPO contracting, and HCP engagement models.
Ability to drive adoption of new tools among a non-technical field sales force.
Excellent executive presentation skills; ability to explain complex technical concepts to commercial stakeholders.

Benefits

A front row seat to life changing CGM technology.
Learn about our brave #dexcomwarriors community.
A full and comprehensive benefits program.
Growth opportunities on a global scale.
Access to career development through in-house learning programs and/or qualified tuition reimbursement.
An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce.comVeeva CRMAgileScrumCRMMarketing AutomationAnalyticsERP integrationsCapEx planningOpEx planning

Soft Skills

people managementexecutive presentationcommunicationanalytical thinkingstrategic planningcollaborationproblem-solvingadaptabilityleadershipstakeholder engagement