Dexcom

Staff Systems Administrator, SuccesFactors LMS

Dexcom

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Lead

Tech Stack

ServiceNow

About the role

  • Administers Learning Management System support for SuccessFactors LMS
  • Collaborates with internal Central Quality Training team and IT partners to provide LMS troubleshooting.
  • Supports of system upgrade projects associated with Learning Management Systems
  • Provides reports/queries/metrics as requested from Learning Management System for compliance and supports miscellaneous requests.
  • Publishes and test e-modules in LMS
  • Creates and maintains central quality curricula, and user groups for all supported functional areas and assigns them accordingly.
  • Organizes and prepares training course materials; and, builds training sessions as well as rosters
  • Manages users, courses, and communities across learning platforms
  • Administers training evaluations and feedback
  • Provides general administrative support of department as required

Requirements

  • Knowledgeable in Success Factor Learning Administration Module
  • Knowledgeable in content publishing and testing in LMS, preferably Articulate 360 Pro
  • Proficient in Microsoft Office products: Excel (medium to advanced level), Word, Outlook, and Teams
  • Basic GMP and Quality knowledge
  • Ability to prioritize, manage time well, multitask and troubleshoot
  • Strong interpersonal skills
  • Strong verbal and written communication skills to regularly communicate with internal and external business partners
  • Action-oriented and customer-focused and possess learning agility
  • Ability to work independently, have a high degree of accountability and accuracy of work
  • Knowledge of document management is preferred.
  • Typically requires a Bachelor’s degree in a technical discipline, and a minimum of 8-12 years related experience or Master’s degree and 5-7 years equivalent industry experience or a PhD and 2-4 years of experience.