DexCare is looking for a seasoned Senior Implementation Project Manager (PM) to join our Implementation Team.
The Senior PM role has three key responsibilities: project leadership, solution advisory services, and process improvement.
They are accountable for leading the work from contract execution to achievement of targeted customer outcomes while ensuring projects finish within planned timelines and cost.
Their project management duties include providing all the planning, execution, monitoring, and close-out activities required to appropriately deliver this work.
They will also lead internal and external communications, issue and risk mitigation, and coordination of internal and customer activities and deliverables.
They are accountable for the client’s achievement of the contracted outcomes.
They will provide operational consultative support to the customer on data collection, design decisions, and sometimes overall architecture of the solution with the purpose of achieving the contracted outcomes.
Requirements
5 - 10 years of experience managing the full lifecycle of medium to large-sized technology implementation projects and a proven track record of delivering projects on time and on-budget.
BA/BS degree or equivalent experience.
3 - 5 years of experience supporting client process optimization and change management.
Demonstrated ability to guide clients through clinician-impacting operational changes.
Background in Software-as-a-Service project management and understanding of business operations and concepts.
Strong communication skills to convey customer objectives, success strategies, and customer insights for internal and external stakeholders
Experience successfully facilitating complex decisions and issue resolution.
Experience as lead implementation project manager on at least one multiple large and complex healthcare system implementation projects (e.g. EMR/EHR or other complex, operations-impacting systems).
Expert in project management tasks and project governance (ie, such as project plans, resource reporting and escalation to senior management)
Demonstrated ability to identify and implement PMO process improvements within the team and across the organization.
Able to learn new product capabilities and basic architecture.
Benefits
DexCare is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.
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