DexCare

Implementation Specialist

• DexCare is looking for a Senior Implementation Engineer to perform technical implementation activities following a customer sale. The primary responsibility of this role is to configure the core services of the DexCare solution.
• Identifies client’s core service requirements on assigned implementation projects.
• Manage and perform high quality core service build and scripting on assigned implementation projects to hit established project deadlines and meet client requirements.
• Identify opportunities to improve processes and efficiency. Author scripts or perform other build to implement the improvements.
• Provides technical input and recommendations to client and DexCare teams to achieve client’s desired outcomes.
• Provide demonstrations of the solution as needed during the implementation cycle.
• Coordinates closely with the internal engineering and other technical teams as necessary.
• Provides coaching and professional development to others enhancing their product knowledge, technical acumen, and technical sales skills.
• Identifies and implements process improvement within the technical and implementation teams.