Devsu

Senior Account Manager

Devsu

full-time

Posted on:

Location Type: Hybrid

Location: Quito • Ecuador

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Job Level

Senior

About the role

  • Grow revenue within assigned strategic accounts.
  • Increase access to RFPs and early-stage opportunities.
  • Improve proposal quality and win rates.
  • Build long-term trust with middle and senior client leadership.
  • Support the growth team on LATAM inbound leads and develop relationships with other strategic accounts.
  • Account Growth & Expansion
  • Own the commercial relationship for assigned strategic accounts.
  • Be physically present at the client site multiple days per month.
  • Develop and maintain an account growth plan (stakeholders, initiatives, whitespace).
  • Identify new opportunities before they become formal RFPs.
  • Ensure Devsu is consistently invited to participate in relevant RFPs.
  • Relationship Management
  • Build strong, trusted relationships with middle and upper management.
  • Identify and cultivate internal client champions.
  • Maintain a formal stakeholder map for each strategic account, updated monthly.
  • Understand client priorities, budget cycles, and decision-making dynamics.
  • Represent Devsu as a long-term strategic partner, not just a vendor.
  • RFP & Proposal Leadership
  • Coordinate closely with delivery teams to prepare proposals.
  • Translate client needs into clear commercial narratives.
  • Ensure proposals are context-aware, competitive, and winnable.
  • Manage follow-ups and feedback throughout the RFP process.
  • Inbound LATAM Lead Management
  • Own and qualify inbound LATAM leads.
  • Prioritize and route leads appropriately.
  • Support deal shaping and proposal preparation as needed.
  • Maintain accurate pipeline visibility.
  • Internal Coordination
  • Serve as the bridge between client, delivery, and leadership.
  • Maintain disciplined CRM updates (pipeline, contacts, next steps).
  • Provide regular account, stakeholder engagement, and pipeline updates to leadership.

Requirements

  • 5–7 years of experience in: Strategic account management, B2B services sales, Consulting or professional services.
  • Experience working with large enterprises.
  • Exposure to banking, financial services, or regulated industries is a strong plus.
  • English level required: Intermediate (B2).
  • Commercial & Relationship Skills
  • Strong enterprise relationship-building capability.
  • Comfortable engaging with managers, directors, and executives.
  • High emotional intelligence and political awareness.
  • Consultative, trust-based selling approach.
  • Business & Deal Skills
  • Experience navigating RFP-driven environments.
  • Solid understanding of enterprise procurement processes.
  • Ability to identify real buying signals vs noise.
  • Strong business judgment and prioritization.
  • Communication & Collaboration
  • Excellent written and verbal communication.
  • Ability to synthesize technical input into business language.
  • Strong collaboration with delivery and technical teams.
  • Professional presence in client-facing environments.
  • Operational Discipline
  • Structured, organized, and reliable.
  • Strong follow-through and ownership mindset.
  • Comfortable managing multiple opportunities in parallel.
Benefits
  • Influence and help shape the foundation of a growing Account Management function.
  • High-visibility role reporting directly to the Chief Growth Officer.
  • Competitive base salary with performance-based incentives tied to growth and retention success.
  • Remote work based in Quito, with on-site visits to clients.
  • A culture rooted in innovation, collaboration, and long-term partnership with clients.
  • Compensation plan: Base Salary + Performance Bonus tied to two primary metrics (Upsell Revenue Growth & Revenue Retention)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
strategic account managementB2B services salesconsultingproposal preparationRFP managementpipeline managemententerprise procurement processesdeal shapingstakeholder mappinglead qualification
Soft skills
relationship buildingemotional intelligencepolitical awarenessconsultative sellingbusiness judgmentcommunicationcollaborationorganizational skillsreliabilityownership mindset