GitLab is an open-core software company that develops the AI-powered DevSecOps Platform used by 100,000+ organizations
The company emphasizes AI as a productivity multiplier and values continuous knowledge exchange
This role is an expression of interest for future customer success opportunities; GitLab keeps data on file to move quickly when a suitable role arises
Country Hiring Guidelines: GitLab hires in countries around the world; all roles are remote though some roles may have location-based eligibility
Privacy Policy and equal opportunity employment information are provided to all applicants
Requirements
Experience in customer success or related field
Strong communication and problem-solving skills
Familiarity with CRM systems (e.g., Zendesk, Salesforce)
Ability to work in a remote, globally distributed team