Detroit Labs

Sales Development Rep

• Act as an integral part of the Business Development Team focused on fueling the sales pipeline
• Identify and attract potential customers interested in Detroit Labs’ services through research and outreach
• Prospecting and conducting cold and warm outreach across phone, email, and social channels
• Participate in sales activities to build top-of-funnel pipeline and strong relationships with potential clients and existing partners
• Sell new business opportunities for digital strategy, custom design, custom software, staffing, and hosting offerings
• Set meetings with new prospects and BDMs/Account executives
• Work with business development manager and peers to define target markets and optimize prospecting methods
• Partner with business development, marketing, and leadership to develop and implement outreach strategies
• Manage and document all contacts, interactions, and sales activities within a CRM
• Attend networking events, conferences, and in-person meetings to network and foster client relationships
• Overnight travel and onsite visits required (approximately 20-40%)

Sales Development Representative

Analyst

• This role is based in Auburn Hills, Michigan, and follows a hybrid work model, requiring in-office presence three days per week.
• Please note: Due to the in-office requirement, we will only be considering candidates that are local to the Metro Detroit area at this time.
• Detroit Labs was founded in 2011 with a vision for building digital products, services, and the teams that power them. We create digital solutions that transform the way our clients do business. We build genuine relationships based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. We have a variety of client teams we work with ranging from startups to Fortune 500 companies so there are always new and exciting projects going on.
• Detroit Labs is looking for an experienced Senior AMS Analyst to join an exciting project with an existing automotive client that drives game-changing automotive technology. This role will work on connected vehicle services for customers owning vehicles with connected capabilities across the USA and Canada. These systems consist of several backend, frontend, and middleware applications. The systems integrate with the connectivity units inside the vehicle, and enable features like the ability to remotely start the vehicle, view parking locations, Alexa voice commands, and many more. As a full time member of our Staff by Detroit Labs team, we prioritize your individual career growth by providing optional check-in support, and optional team engagement events.
• Investigate, debug, and resolve application issues at the code level, primarily using Java, ensuring escalated tickets are fully resolved
• Collaborate with cross-functional teams to analyze, troubleshoot, and implement fixes or enhancements to existing applications
• Own the lifecycle of escalated incidents from intake to resolution, including tracing, debugging, implementing fixes, and validating outcomes
• Perform system administration tasks such as certificate management, product version tracking, and upgrade support
• Monitor system health, analyze logs, report on performance, and address issues promptly to maintain application stability
• Develop and maintain accurate technical and user documentation related to AMS processes and fixes
• Communicate effectively with the user community regarding outages or incidents that impact their experience
• Analyze incidents to identify recurring patterns, propose improvements, and help reduce future occurrences
• Work in an agile/scrum environment, actively participating in ceremonies and contributing to sprint deliverables
• Provide accurate estimates, regular feedback, and meet project deadlines to ensure timely delivery of solutions

AMS Analyst

AI Engineer

• Design and implement multi-agent systems for reasoning, planning, and autonomous task execution
• Build and optimize LangChain/LangGraph pipelines for complex workflows and tool usage
• Develop and scale APIs to power agent interaction, monitoring, and integration with connected vehicles
• Integrate vector databases, knowledge graphs, and RAG systems for advanced reasoning capabilities
• Implement real-time streaming capabilities and robust error recovery mechanisms
• Collaborate across cross-functional teams (Product Owners, Data Scientists, Developers, Designers, etc.)
• Conduct design/code reviews, provide accurate estimates, and deliver reliable solutions on schedule
• Stay current on the latest AI/ML research and apply relevant techniques to production environments
• Work a hybrid schedule, coming into the Auburn Hills office at least three days per week

Senior Agentic AI Engineer

• Detroit Labs is looking for an experienced Sales Development professional focused in staffing services to join one of the most well-respected staffing organizations in IT staffing. We offer a competitive base salary, aggressive uncapped commission plan, and a comprehensive benefits program including Medical, Dental, 401k, and Vacation.
• About Detroit Labs
• Detroit Labs is a digital innovation studio that transforms the way our clients do business by launching bold and cutting edge technology solutions that deliver key results. Since 2011, we’ve built genuine relationships with high profile clients based on respect, trust, and results. We foster a diverse and inclusive culture that values people - providing them with the tools, resources, and support they need to thrive professionally, exceed client expectations, and be themselves at work. We ideate, validate, and create through strategic exercises like design sprints, early stage consulting, cloud/architecture solutions, large scale web and mobile apps—and staffing. Our “Staff by Detroit Labs” staffing organization is one of the ways we meet our clients’ needs and help transform their digital products.
• Business Development and Staffing Sales at Detroit Labs
• Our Business Development team researches and builds strong client relationships to bring the most value and customized solutions to accelerate clients’ current and future needs. Sometimes what our clients need most is flexible staffing to support and infuse their existing teams with top talent or needed skills. As our Sales Development Representative (SDR) for Staffing, you are responsible for identifying and generating new business through outside staffing sales activities such as prospecting, cold calling, networking, and relationship building. The Staffing SDR is accountable for focusing on and generating business through new staff augmentation contracts with companies of all sizes and industries.
• In this role, you will be responsible for developing and cultivating new staffing business opportunities while supporting Detroit Labs to build strong, long-term relationships with its clients. A core aspect of your role will be understanding the digital needs of clients and collaborating with internal recruiting teams to ensure clients are connected to the talent they need for their digital solutions. You will also stay current on industry trends and emerging technologies, using this knowledge to offer thought leadership and proactively address your clients' evolving needs.
• With a focus on achieving gross profit (GP) targets, you will manage a robust sales pipeline and consistently meet or exceed quarterly and annual quotas, ensuring long-term business success for both our company and our clients.
• Our Application
• At Detroit Labs, multiple members of our team will read over every application (including yours), and will review your resume in addition to your responses to the application questions.
• To help us get to know you better, we encourage you to answer these questions genuinely and honestly. We value each applicant and want to learn about the real you. Be yourself in your responses, and our team will look forward to understanding what you can bring to this role!

Sales Development Representative

AMS Analyst

Senior Agentic AI Engineer

Sales Development Representative - Staffing Services