Detroit Labs

Business Development Rep

• Strategically drive new business development across digital strategy, custom design, custom software, staffing, and hosting offerings to expand market presence
• Lead targeted outreach initiatives with support from sales development representatives,, to cultivate a robust pipeline of potential new business leads and opportunities
• Ensure Labs develops and maintains a strong pipeline of qualified new companies and brand engagements through strategic networking and market analysis
• Researching and pinpointing new business avenues, including emerging markets, growth sectors, trends, potential customers, partnerships, products, and services
• Forge and deepen client relationships based on trust, respect, and demonstrated results, enhancing client retention and satisfaction
• Innovate custom solutions that address client-specific needs within agreed budgets and timelines, enhancing the value proposition of our services
• Expand and nurture business networks; collaborate with the account management team to strategically grow and support existing client relationships, ensuring long-term business partnerships
• Serve as a leader on the Business Development team, mentoring team members and advising leadership when necessary
• Collaborate with internal teams to create and execute new business development strategies and proposals or pitches to new and existing clients
• Collaborate with the executive leadership team, business and team operations to participate in contract negotiations with customers and develop Statements of Work (SOWs) ensuring alignment with project scopes and deliverables
• Crafting and presenting sales pitches and meetings to potential clients and partners, showcasing the company's offerings and highlighting their benefits
• Supporting the ELT and Director of Business Development with responding to Requests for Proposals (RFPs) and crafting comprehensive proposals that demonstrate how the company's solutions meet potential clients' needs
• Working closely with the marketing department to develop marketing materials and campaigns that align with business development goals.
• Representing the company at industry conferences, networking events, and other gatherings to promote the company and discover new business opportunities
• Providing feedback and reports to senior management on the progress of business development activities, market trends, and potential growth avenues

Senior Business Development Manager

DevOps Engineer

• Design, implement, and maintain scalable, reliable, and secure infrastructure on Google Cloud Platform
• Automate and optimize deployment pipelines using CI/CD tools and processes
• Develop Infrastructure as Code (IaC) to automate deployment of cloud resources across environments
• Collaborate with software engineering, QA, and operations teams to deliver seamless, end-to-end CI/CD pipelines
• Build and support Kubernetes-based deployments using GKE, ensuring high availability and performance of cloud-native applications
• Implement monitoring, alerting, and logging strategies to support observability and rapid incident response
• Enforce cloud security best practices and compliance standards across all environments
• Optimize cloud infrastructure for cost, performance, and scalability based on workload needs
• Troubleshoot production issues and contribute to system stability, reliability, and resilience
• Champion DevOps culture and modern practices such as GitOps and ChatOps across teams
• Work closely with cross-functional stakeholders to align infrastructure strategy with product goals and timelines
• Work a hybrid work schedule, coming into the Auburn Hills office a minimum of three days per week

DevOps Cloud Engineer – GCP

Backend Engineer

• Architect, design, and lead the development of AI/ML solutions, with a primary focus on intelligent chatbot systems using Google Cloud AI products
• Build advanced chatbots that act as intelligent agents, capable of retrieving and delivering information from company-approved data sources
• Implement NLP and NLU systems to improve natural conversational experiences and context-aware interactions
• Design and deploy scalable, reliable, and secure AI systems into production environments
• Collaborate with cross-functional teams, including data scientists, product managers, and software engineers, to deliver AI-driven business solutions
• Integrate diverse data sources and APIs to enable accurate, real-time responses within chatbot workflows
• Develop personalization and contextual features to enhance user engagement and customer satisfaction
• Establish strategies for continuous learning and performance optimization using ML feedback loops
• Ensure adherence to data privacy regulations, security standards, and NHTSA/TREAD compliance requirements
• Provide technical leadership, guidance, and mentoring to engineering teams
• Conduct architecture reviews, provide accurate estimates, and ensure solutions meet business goals and timelines
• Stay current with emerging AI/ML research, cloud-native technologies, and conversational AI best practices
• Work a hybrid schedule, coming into the Auburn Hills office at least three days per week

Senior Business Development Manager

DevOps Cloud Engineer – GCP

Technical Architect – Agentic AI