Destination Pet, LLC

Director of Operational Growth

Destination Pet, LLC

full-time

Posted on:

Location Type: Remote

Location: Kansas • Minnesota • United States

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Salary

💰 $170,000 - $200,000 per year

Job Level

Lead

About the role

  • Build and own the growth playbook for a two-sided marketplace focused on the supply side - including core metrics, KPIs, and execution rhythms.
  • Define and execute growth hacking and tactics to drive bookings and revenue acceleration and report on your progress.
  • Translate growth strategy into quarterly plans, OKRs, and prioritized roadmaps.
  • Be an instrumental player in generating supply in the 20 new launch markets we’re expanding to in 2026.
  • Partner with cross-functional leaders to drive growth across: Provider acquisition, onboarding, utilization, quality, and retention Marketplace balance, liquidity, and local density.
  • Design and lead a structured experimentation program, increasing test velocity and ensuring learnings are scaled.
  • Own growth reporting and analytics, delivering clear insights and recommendations to senior leadership.
  • Support pricing, incentives, promotions, and provider programs with strong measurement discipline.
  • Improve end-to-end provider journeys through funnel analysis and cross-functional execution.
  • Build scalable processes, tools, and documentation as the business grows.

Requirements

  • 10+ years of experience in Operations, BizOps, Strategy & Ops, Growth, Analytics, or similar roles.
  • Bachelor’s degree in Marketing, Business, Economics, or a related field.
  • Proven experience scaling B2C two-sided marketplaces and/or e-commerce businesses.
  • Strong background in startup or early-stage / entrepreneurial environments.
  • Comfortable with an “all hands on deck” and startup mentality – no task is too difficult or too easy for you to take on individually.
  • Excellent analytical skills and comfort working directly with data to drive decisions.
  • Track record of leading complex, cross-functional initiatives from idea to impact.
  • Clear, confident communicator who can align teams and influence senior stakeholders.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
growth hackingKPI developmentOKR managementdata analysisfunnel analysisexperimentation program designreporting and analyticspricing strategyincentive programsprovider onboarding
Soft Skills
analytical skillscommunicationcross-functional collaborationinfluenceleadershipproblem-solvingadaptabilitystrategic thinkingexecution disciplineteam alignment
Certifications
Bachelor’s degree in MarketingBachelor’s degree in BusinessBachelor’s degree in Economics